Operations Manager

Overview

Collective Power for Reproductive Justice (collectivepowerrj.org) is a national reproductive rights and justice organization dedicated to educating, mentoring, and inspiring new generations of advocates, leaders, and supporters. Combining activism, organizing, leadership training, and reproductive rights movement building, Collective Power promotes an inclusive agenda that advances reproductive rights and health, and social and economic justice. Collective Power is a fiscally sponsored project of TSNE (tsne.org).

Responsibilities

The Operations Manager (OM) ensures that Collective Power for Reproductive Justice’s operational activities are effective, comprehensive, and reflect CPRJ’s mission and values. The OM oversees all administrative, information technology, and event logistics and operations under the direction of the Deputy Director of Systems and Sustainability (DD-SS). Working across teams, the OM is the key staff person responsible for maintaining and innovating our hybrid office environment, and oversees office systems, IT, and the creation and dissemination of internal office procedures. With the DD-SS, they support organizational culture and staff communication. The OM oversees all event management, working with both program and fundraising staff to plan and produce conferences, meetings, and other convenings, including managing event logistics, registration, safety and accessibility, vendors, and other needs. The OM supervises a full-time Operations Assistant.

Essential Functions

Staff and Hybrid Office Operations – 40%

• Maintains, optimizes, and communicates internal office procedures around administration, technology, purchasing, student employees, and other relevant updates for staff; provides training and development on administrative and IT systems; serves as a liaison between staff and bookkeeper/finance staff, ensuring that staff are trained in how to code expenses and other accounts payable procedures;
• Oversees intra-office scheduling and community building, including team-building activities and staff/student gatherings, holiday parties, and celebrations; manages Outlook calendars for office-wide events, including staff anniversaries and birthdays, staff meetings, and retreats;
• Manages orientation of new staff to CPRJ systems and culture, including training in office systems and technologies, remote office set up, and organizational culture.
• Lead facilitator and organizer for weekly staff meetings:
• Builds staff meeting agendas with input from all staff;
• Works with management team and staff to determine all-staff training and discussion needs;
• Creates a meeting space that reflects CPRJ culture and values.
• Assesses and maintains office space, physical storage and CPRJ archival materials, equipment, and office layout; acts as key contact for space rental and facilities;
• Oversees student worker program, including managing hiring and work study contract, payroll, orientation and supervisor training, scheduling, exit interviews, and overall student worker budget management;
• Maintains past and present contracts, financial files, and records;
• Manages technology, administrative, staff travel & retreats, and work study budget lines;

Event and Project Management 30%

• In collaboration with program and fundraising staff, manages event logistics for internal and external events, including project management and documentation, vendor contracts, and participant registration. Supervises the OA in vendor correspondence, meeting space booking, travel, and catering arrangements;
• Manages on-site events:
• Participant registration;
• Location arrangements, including supervision of event setups;
• Serves as the key manager of all participant access and safety needs, including translation and ASL interpretation as needed, other physical access needs, and event safety and security.
• Creates and manages registration systems working closely with CPRJ’s Data Systems Manager to ensure participant data is captured and any payments collected as applicable;
• Hires, manages, and trains casual event staffing;
• Manages conference exhibitor program and acts as the primary point of contact for event exhibitors through managing outreach to event vendors and of exhibitor tables. Tracks and deposits registration fees, program sponsorship and participation contributions, earned income, and exhibitor fees; Prepares vendor payments and participant reimbursements;
• Manage e-commerce site and supports other program income and initiatives

Software and Equipment Support – 20%

• Oversees all office technology, including computers, phone, email, calendar, document storage, network/server access, videoconferencing/instant messaging, program/internal software platforms, and internet-based applications;
• Oversees all internal communication, project management, and other technical systems to facilitate efficient coordination of work; researches and implements new systems; maintains and improves current systems;
• Manages technology vendors including MSP; project management software, and other non-database and website vendors; acts as a liaison between vendors and staff;
• Trains CPRJ staff on the use of the above technical systems and their functionality; troubleshoots with staff as needed and connects them to vendors when applicable;

Other – 10%

• Other duties as assigned by the DD-SS.

Qualifications

We will consider exceptional candidates who demonstrate a strong combination of the specific qualifications and skills described below.

• At least 5 years of related experience;
• Alignment with mission and values;
• Demonstrated ability to interact effectively and work successfully with persons of diverse backgrounds, including people with different racial, ethnic and class backgrounds, people of different genders, and people with disabilities;
• Detail-oriented; able to handle high volume of work; effectively prioritize, multi-task and problem-solve; pay attention to deadlines and details; have good organizational skills; communicate clearly and confidently; must demonstrate flexibility and work well under pressure;
• Strong project management skills and demonstrated ability to supervise and delegate work;
• Experience supporting remote/hybrid teams and experience with Microsoft programs (especially Word, Excel, and Teams), Google workspace, Slack, and project management software.
• Experience with meeting facilitation and/or training, especially in a remote environment.

Physical Demands/Work Environment

The physical demands described here are representative of those for this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the functions. Work is performed in an office environment and in close proximity to other workers.

While performing the duties of this position, the employee is required to:

• Handle, or feel objects, tools or controls;
• Reach; traverse; sit (usually for longer periods of time); occasionally ascend/descend; and position self (to) move;
• Occasionally lift and/or move up to 25 pounds;
• The noise level in the work environment is usually moderate;
• Job is not subject to significant occupational or environmental hazards;
• Likelihood of personal injury would be relatively slight;
• Environmental and work hazards are not present to a measurable degree.

Compensation and Benefits

Location: Work will be performed fully remote from anywhere in the United States, with some travel (at least quarterly) required

Compensation: The starting salary for this position is 65,000-$75,000 and is commensurate with experience.

Benefits: This position is eligible for a full benefits package including: Collective Power for Reproductive Justice operates on a 32 hour a week work week.

• Generous Paid-Time-Off (PTO): twelve paid holidays, three weeks of vacation, one week of personal holiday, and ability to accrue up to 487.5 hours of health leave time for benefited staff.
• 80% Employer-paid, offering some $0 deductible Health Insurance through Harvard Pilgrim along with several low-deductible plans;
• Low-cost Guardian Dental and Vision.
• Flexible Spending Accounts (FSA) for Health and Dependent Care.
• Employer-paid Life, Long- and Short-Term Disability Insurance.
• Employer-paid Pension and Employee-paid 403b plan through TIAA.
• ...and more!

TSNE/CPRJ strives to achieve excellence through a diverse, equitable, and inclusive work environment that embraces all of our individual and collective differences. Black, Indigenous, People of Color, Middle Eastern and North African, Bilingual and/or Bicultural candidates, and LGBTQ2SIA+ candidates are strongly encouraged to apply. We value and honor the unique talents, learning styles, and lived experiences of each individual that enrich and strengthen our workplace culture, and we are proud to be an equal opportunity and affirmative action employer.

All employment conditions are based on an individual’s performance and job qualifications. TSNE/CPRJprohibits discrimination and harassment of any kind based on race, creed, color, religion, native language, gender, sexual orientation, gender identity/expression, national origin, physical or mental disability, age, genetic information, veteran status, marital status, parental status, pregnancy, race-based hairstyles, or any other protected characteristic stated by federal and state law. Regardless of any class’ protection under the law or lack thereof, TSNE/CPRJ celebrates diversity and values the strengths that come with having a diverse team of employees. It is represented in our workplace culture, and it is who we are.

TSNE/FSO's EEO statement extends to volunteers, interns, contractors, vendors, and clients.

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