Client Services Manager

Client Services/Management Director

A leading national public affairs firm is seeking a Client Management Director to join its dynamic team. The ideal candidate will bring 2-4 years of experience working in or closely with the Texas Legislature, coupled with a strong track record in government relations, public affairs, or advocacy. This role is ideal for a motivated and client-focused professional with a deep understanding of Texas legislative processes and a passion for delivering impactful results for clients.

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and the development of strong, trusted relationships.
• Develop and execute strategic plans to support client goals, with a particular focus on Texas legislative advocacy and navigating state government processes.
• Monitor legislative activity and policy developments relevant to client priorities, providing timely updates, analysis, and recommendations.
• Collaborate with internal teams, including communications, policy, and grassroots advocacy specialists, to create and implement comprehensive public affairs campaigns.
• Attend legislative hearings, stakeholder meetings, and events to represent clients and advance their interests.
• Identify opportunities to grow client accounts and contribute to business development efforts, including drafting proposals and participating in pitch meetings.

Qualifications:

• 2-4 years of experience working in or closely with the Texas Legislature (e.g., legislative staff, government relations roles, or advocacy work).
• Strong understanding of Texas legislative and regulatory processes, including committee hearings, bill tracking, and stakeholder engagement.
• Exceptional communication skills, both written and verbal, with the ability to articulate complex policy issues to diverse audiences.
• Proven ability to manage multiple clients or projects simultaneously while maintaining high-quality outcomes.
• Strong organizational skills and a proactive approach to problem-solving.
• Experience building coalitions and working collaboratively with stakeholders, policymakers, and advocacy groups.
• Bachelor’s degree in political science, public affairs, or a related field preferred but not required.

Why Join Us?

This is an exciting opportunity to work with a respected national public affairs firm that values innovation, collaboration, and results. As a Client Management Director, you will have the chance to shape meaningful policy outcomes, develop your professional network, and play a key role in advancing client success in Texas and beyond.

We are committed to fostering a diverse and inclusive workplace and encourage candidates of all backgrounds to apply.

Job Type: Full-time

Pay: $60,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities

Schedule:

• Monday to Friday

Experience:

• Texas Legislative: 1 year (Required)

Ability to Commute:

• Austin, TX 78701 (Required)

Ability to Relocate:

• Austin, TX 78701: Relocate before starting work (Preferred)

Work Location: In person