Digital Media Coordinator

About InterAction

InterAction is the largest U.S.-based alliance of international non-government organizations (NGOs) and partners. Celebrating our 40th anniversary this year, we mobilize our Members to think and act collectively to serve the world’s poor and vulnerable, with a shared belief that we can make the world a more peaceful, just and prosperous place – together. Using our collective voice and convening power, we seek to shape important policy decisions and actions across a wide range of issues – including foreign assistance, humanitarian relief, development, economic equity, food security, and climate change.

Our Members are premier international global development, humanitarian, and sector-supporting organizations that work in almost every country and manage more than $15.4 billion in programs annually. InterAction’s revenue comes from dues, government, private foundation and corporate grants, and fee-for-service programs. Additional information can be found at www.interaction.org.

Position Description

InterAction seeks a dynamic Digital Media Coordinator to elevate our online presence and drive our digital engagement strategy. As a key member of our team, you will craft and execute innovative digital media campaigns across multiple platforms, amplifying our brand and fostering meaningful connections with our audience. This role demands a blend of creativity, strategic things, and technical expertise to support InterAction’s communications and marketing objectives.

Working closely with the Vice President of Communications, Membership and Public Engagement, you will play a pivotal role in shaping InterAction’s digital narrative. The ideal candidate possesses a passion for digital storytelling, a keen understanding of emerging social media trends, and the ability to translate complex ideas into compelling digital content.

Position Type

Full-time

This is a full-time position based in Washington D.C. InterAction maintains a hybrid work environment and employees are eligible to telework three days a week and required to work in the office two days a week. There is an expectation that employees will be based in the Washington D.C. region.

Essential Functions

Social Media Management

• Create and curate engaging content for all social media platforms (e.g., Facebook, Instagram, Twitter, LinkedIn)
• Develop and maintain a content calendar for regular posts
• Monitor social media channels for audience engagement and respond to comments and messages
• Analyze social media metrics and prepare reports on performance

Website Management

• Update and maintain website content using a content management system (CMS).
• Ensure website content is current, relevant, and aligned with our brand voice.
• Collaborate with the website contractor to resolve any technical website issues.
• Monitor website analytics and suggest improvements for user experience and engagement

Content Creation

• Produce various forms of digital content, including infographics, graphics, and short videos.
• Collaborate to gather information for content creation
• Ensure all content adheres to brand guidelines and is optimized for SEO

Email Marketing

• Assist in creating and sending email newsletters via MailChimp
• Manage subscriber lists and analyze email campaign performance

Additional Duties

• Stay up to date with digital media trends and best practices
• Collaborate with other departments to ensure consistent messaging across all channels

Minimum Qualifications

• Bachelor’s degree in Marketing, Communications, or related field
• Two years of experience in digital marketing or social media management
• Proficiency in social media platforms and management tools
• Basic knowledge of web design and content management systems
• Strong written and oral communication skills
• Excellent organizational and time management abilities
• Basic understanding of SEO principles

Preferred Qualifications

• Direct experience with trade associations, nonprofits, membership or related organizations is highly desirable
• Five years of experience in digital marketing or social media management

Supervisory Responsibilities

The position does not supervise employees.

Compensation

Salary range $50,000 - $62,000 per year, commensurate with skills and experience.

InterAction offers three CareFirst medical insurance plans and an excellent benefits package. Available plans include an HMO, Point of Service and PPO option. The HMO plan is 100% employer paid for employees at all coverage levels.

Expected Start Date

ASAP

Reports to

Vice President of Communications, Membership and Public Engagement

Travel

None

In addition

InterAction is an equal opportunity employer that operates in compliance with applicable laws and regulations. InterAction does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, and individual’s genetic information or any other bases under federal or local laws.

There are no extraordinary physical requirements for the performance of the essential functions of this position. InterAction will make reasonable accommodations to enable individuals with disabilities to perform essential functions.

All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period.

InterAction does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of InterAction and InterAction will not be obligated to pay a placement fee.

To Apply

Please submit a cover letter and resume. All applications must be submitted through ADP for consideration. Incomplete applications will not be considered.