Communications Coordinator

HGSE is a diverse community of learners, teachers, and employees who are passionate about changing the world through education and striving for maximum impact in the field of education. The Center on the Developing Child (CDC) at Harvard University leverages the power of science in pursuit of better, more equitable outcomes for young children facing adversity. The Communications Coordinator for the Center serves as a key team contributor to communications projects across an interdisciplinary, University-wide Center.

This role will support a growing, 4-7-person Communications team responsible for maintaining and expanding the Center’s widely respected, global platform for the effective communication of the translated science of child development. The role involves simultaneous coordination of multiple projects with competing and evolving priorities and timelines. It will require working collaboratively with Communications staff members as well as other Center staff and external vendors in a fast-paced, entrepreneurial environment.

Responsibilities may include, but are not limited to:

• Making routine content updates to the Center website, including edits to text and uploads of imagery and documents, using a content management system (WordPress)
• Helping to maintain the Center’s social media accounts, including regularly monitoring and responding to comments, messages, and mentions across social channels, and supporting the Communications Lead in creating and maintaining a social media calendar and library, and creating and posting new content
• Synthesizing all metrics for monthly reporting (newsletters, media, inquiries, presentations, social media, podcast, and website metrics) and supporting collection of metrics data as needed
• Updating and maintaining an electronic Sharepoint library of graphics, presentation tools, and other archives of communications-related elements and templates, including logos, letterhead, standard copy, and photos
• Working with project managers and directors across the Center to ensure accurate and timely updates of website content
• Providing podcast production support, including audio editing (can learn on the job), calendar/scheduling, and helping with other logistics
• Providing video production support, including calendar/scheduling, call sheets, and helping with other logistics
• Managing Center’s external request management systems and communications team Salesforce activities, including triaging interview requests from reporters, permissions and translation requests, and requests for speakers/presentations at external events; maintain templated response for these requests, and coordinate more complex responses as needed, including scheduling meetings for discussion
• Supporting the Center Director and other staff members in preparing slide presentations for speaking engagements
• Handling Communications activities related to Center events, including publicity and video interview set-up
• Providing general administrative support to the Communications team, including but not limited to scheduling meetings
• Process payments for Communications team purchases. Manage team subscriptions and invoicing, and serve as general liaison to the finance team
• Provide administrative support to Communications team and other Center teams around candidate searches and hiring processes, as needed
• Other duties as assigned

This position is a term appointment for two years from the date of hire, with a possibility of extension.

Hybrid position

Basic qualifications:

• Two year’s relevant work experience required
• MS Office; Word, Excel, PowerPoint required

PLEASE NOTE: Applicants who wish to be considered MUST submit a cover letter in addition to a resume

Additional qualifications:

• Bachelor’s degree in English, journalism, communications, or related discipline
• Experience using content management systems (e.g., WordPress) and email marketing tools (e.g., MailChimp)
• Experience in customer service or media relations a plus
• Experience with publication layout/design, images/graphics creation, and/or video and audio editing also a plus
• Previous editorial experience (online or print) is a plus
• Familiarity with Adobe Photoshop and InDesign is desired

HGSE is currently developing dynamic workplace models which will actively support a combination of on-campus and remote work (within a state in which Harvard is registered to do business) where business and operational needs allow. You and your manager will discuss the best schedule based on your role and operational need. If your role allows for remote work, please note that all remote work must be performed within a state in which Harvard is registered to do business (CA (Only Exempt), CT, GA, IL, MA, MD, ME, NH, NJ, NY, RI, VA, VT, and WA). Please also note that Harvard will withhold each applicable state’s required tax and other withholdings from your paycheck for the time you work there.

The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.

We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.

HGSE Human Resources values diversity in all forms and believes that each employee brings a set of diverse experiences and identities to the workplace that makes us stronger, encourages innovation, and enhances our collective contributions. We continue to develop and support a workforce that reflects the diversity of those we serve; fosters an environment that allows everyone to belong and to bring their best self to work; and creates the conditions that empower employees to contribute their full potential to advancing the work of the school.

We do this by:

• Hiring and retaining staff reflecting the diversity of those we serve
• Providing employees opportunities to learn, grow, and be challenged
• Reviewing and ensuring fairness and equity in HR practices and policies including but not limited to hiring, promotion, and compensation
• Developing strong relationships and partnerships internal and external to our community to advance diversity and inclusion
• Communicating transparently and respectfully; and
• Fostering an inclusive, respectful, and professional work environment

About the Harvard Graduate School of Education

Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community that values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

General Administration

USA - MA - Cambridge

403134 Coordinator I

Hybrid (partially on-site, partially remote)

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054

CDC

55 - Hvd Union Cler & Tech Workers

Full-time

Identity

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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