Global Communications Director

Now Brewing – director, International Communications and Campaigns - Global Communications! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only

celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As the director of International Communications and Campaigns, you will oversee the strategy and implementation of communication campaigns around the world to elevate global visibility, enhance brand reputation, drive stakeholder engagement and deliver tangible results for the company.

This role requires a high level of strategic thinking, accountability, strong writing, and cultural empathy. A successful candidate excels in a fast-paced and sometimes ambiguous environment, is an outcome-driven professional able to influence others, and is accomplished in changing brand perceptions. Analytical, curious leaders with a passion for critical thinking and working as part of a community to shape the future will thrive on the many opportunities available here.

This individual should possess a proven track record in leading integrated teams and campaigns across diverse geographical regions, be adept at influencing brand perceptions within specific target demographics, be skilled in developing key media partnerships, and meticulously analyze outcomes to drive meaningful progress. They should demonstrate a deep understanding of the contemporary global landscape, encompassing cultural, economic, and political perspectives. Must be a team player with an exceptional work ethic and models and acts in accordance with Starbucks’s Mission, Promises, and Values.

As a director, you will…

• Lead and execute annual strategic communication campaigns aimed at enhancing brand reputation and perception among target audiences.
• Identify and analyze complex issues and crises and apply data-driven insights to develop timely strategic communications plans for mitigating brand risks.
• Serve as a trusted advisor to executive leaders, cross-functional teams, peers, and key stakeholders, through collaborative conversations that enhance business understanding and consider brand reputation implications to drive impactful results.
• Act as the company spokesperson, both internally and externally, crafting a genuine and compelling narrative that shapes brand perception.
• Oversee global monitoring and reporting to actively manage and enhance the company’s reputation.
• Effectively manage resource allocation within the annual operating plan and approved program budget, while maximizing efficiencies.
• Provide coaching, direction, and leadership support to the team by communicating a compelling and inspired vision that challenges and motivates partners (employees) to maintain accountability for behavior and performance.
• Drive the development of global communications and campaign standards, practices, and compliance

We’d love to hear from people with:

• Significant corporate communications or agency experience (12+ years) that includes a blend of strategic communications, international affairs, media relations and stakeholder engagement at a global organization.
• Demonstrated project management expertise, with exceptional organizational skills, and attention to detail with proven ability to lead cross-functional teams to achieve shared goal
• Strong verbal and written communication, copyediting, and visual presentation skills tailored for global audiences.
• Proven problem-solving and analytical abilities to interpret data and make informed decisions.
• A collaborative attitude, adaptive and resilient amid change, with flexible availability for critical after-hours assignments to act with urgency and achieve timely results.
• An entrepreneurial spirit, with an ability to work both independently and inter-dependently with large diverse teams
• Extensive knowledge and hands-on experience in working with in-house and agency teams across geographies as well as managing multiple stakeholders.
• Experience with database management, mastery of Microsoft Teams, PowerPoint and Word preferred.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

• If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.

Join us and inspire with every cup. Apply today!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com.