Deputy Director

Title: Deputy Director

Reports to: Executive Director

Status: Full-time Exempt

About the Greater DC Diaper Bank

The Greater DC Diaper Bank (GDCDB) supports economically vulnerable families in the greater Washington, DC area by collaborating with partners to distribute essential baby and hygiene products and expand access to critical services.

Founded in 2010, GDCDB meets an ongoing need for families, as diapers and other common necessities remain uncovered by social safety net programs like SNAP or WIC. Guided by core principles of dignity, care, learning, and service, GDCDB collects and distributes the supplies and products that families need to be safe, happy, and healthy through four programs:

• The Diaper Bank, which provides diaper products of all sizes by leveraging an extensive network to secure diapers through in-kind donations from families and corporations, as well as discounted wholesale purchases;
• The Baby Pantry, which secures, stocks, and supplies formula, wipes, baby food, hygiene, and nursing essentials;
• The Nursery Project, which promotes safe sleep, play, and travel with cribs, car seats, and new baby gear; and
• The Monthly, which distributes often overlooked period products and hygiene supplies not covered by public assistance.

Diapers and other health essentials provided by GDCDB augment the services and ability of community partners to respond to a family's range of needs. GDCDB’s simple but powerful model pairs essential goods with service agencies’ proven interventions to increase engagement and build trust with the families they serve. Products are distributed to a partner network of 87 local nonprofits, government agencies, and faith-based organizations. GDCDB has a significant presence in the District of Columbia and Montgomery County, with a growing footprint in Prince George’s County and across Northern Virginia.

GDCDB is now one of the nation’s largest diaper banks and distributes 11+ million diapers and nearly $1 million worth of other items annually to organizations serving tens of thousands of families throughout the region, filling the current gap in available assistance for families in need. Learn more at greaterdcdiaperbank.org.

Job Overview

The Deputy Director is a newly created leadership role at GDCDB. Reporting to and in partnership with the Executive Director, the Deputy Director is responsible for overseeing GDCDB’s day-to-day operations. This includes leading the Human Resources, Information Technology, and Operations functions of the organization. Additionally, they will work collaboratively with the Finance team to ensure sound financial management and planning. The Deputy Director will manage a growing team of five, with three direct reports.

GDCDB’s product distribution grew 500% between 2020 and 2024; during this time, its budget doubled in size. This role is a great opportunity for a systems-oriented leader who excels at building and right-sizing tools and approaches in a rapidly evolving organization. The Deputy Director’s early focus will be on developing and implementing a strategy to optimize GDCDB’s technology infrastructure for its warehouse, development, volunteer and partner needs. Additionally, they will fortify GDCDB’s staff development by continuing the implementation of clear policies, procedures, and standards of excellence required by GDCDB’s size and complexity.

In early 2026, the organization plans to undergo a strategic planning process. The Deputy Director will play a pivotal role in both its planning and implementation.

Key Responsibilities

Leadership

• Serve as a member of the GDCDB leadership team, providing strategic insight and advice to the Executive Director which includes identifying areas of improvement for the day-to-day operations of the organization.
• In partnership with the Executive Director, Board and staff, set annual targets, develop business plans, and craft measurable goals based on long-term strategic plans.
• Recommend timelines and resources needed to achieve organizational goals.

Human Resources

• Update and refine systems, and right-size processes and policies including recruiting, hiring, onboarding, development, retention, and compensation.
• Develop a staffing plan to support organizational needs and goals.
• Mentor and coach employees to encourage professional growth, resourceful approaches, and effective teamwork.
• Support effective decision-making practices and clear communications that align staff across different departments and facilitate productive working relationships centered on trust and transparency.
• Oversee GDCDB’s PEO to maximize services and impact. Review and approve payroll. Serve as the staff contact for all HR questions.
• Engage and support cross-departmental teams outside of the direct span of control.

Information Technology

• Evaluate, develop, and implement a right-sizing strategy for GDCDB’s technology addressing its warehouse management, development, volunteer, and partner needs.
• Envision and plan future investments in systems, processes, tools, and technologies necessary for an organization of GDCDB’s growing size and complexity.
• Ensure sound data collection, security and hygiene practices, and that staff are trained to utilize IT systems effectively.
• Supervise the Database Manager and manage relationships with IT vendors.

Warehouse Operations

• Oversee physical logistics, space management, and maintenance within the warehouse.
• Oversee inventory management process including wholesale purchasing scheduling and distribution of products; ensure that warehouse team enters all donated and purchased inventory into Salesforce accurately and on schedule.
• Ensure that GDCDB’s facilities are properly maintained and OSHA compliant.
• Create, manage, and train staff on the organization’s emergency preparedness plan.
• Collaborate on the long-term facilities plan to ensure that GDCDB meets its long-term strategic plans.
• Supervise the Warehouse Manager.

Finance

• In partnership with the Director of Finance, oversee the finance and procurement function of the organization. Ensure that all budgets, financial plans, policies, and procedures align with the organization’s goals.
• Ensure a clean audit and accurate 990. Support the Director of Finance in managing financial partners.
• Oversee GDCDB’s hand-counts and collaborate with the Director of Finance on conducting regular product value audits.
• Keep the organization current on state and local registrations, tax filings, insurances and document retention; oversee legal and grant compliance.
• Supervise the Director of Finance and manage vendor relations including RFP, bid evaluation, contract management, and COI compliance.

Qualifications

• 7+ years in leadership roles in a nonprofit or other mission-driven setting.
• A generalist approach to organizational administration in key areas of human resources, warehouse operations, and/or facilities management.
• Successful record of supervising and managing the performance of a small team; experience cultivating a positive team culture.
• Strong project management skills, follow-through, attention to detail, and the ability to manage multiple projects on different timelines.
• Competency with human resources, including setting up systems, talent acquisition and development, human resources compliance, performance management, and building a positive team culture. Prior work with PEOs is a plus.
• Competency with technology systems, including evaluating, improving and/or implementing a new CRM. Prior experience with Salesforce is a plus.
• Understanding of nonprofit finance. Budget oversight experience is a plus.
• Experience with strategic planning; able to implement plans into work streams and tactics.
• A history of working within a rapidly growing organization; experience scaling programs and implementing new operational procedures.
• An established background in warehouse management or inventorying is a plus.
• Effective team player with a demonstrated ability to engage colleagues around shared goals and on complex processes.
• Comfortable making tough decisions, diffusing disagreement, and supporting productive team communication.
• Ability to manage highly sensitive and confidential information.
• Enthusiasm for GDCDB’s mission, vision and programs.

Working Location

GDCDB serves the Washington, DC region, with a network of partners spanning DC, Montgomery, Prince George’s Counties in Maryland, and Northern Virginia. The Deputy Director will work from GDCDB’s offices in Silver Spring, MD with the option to work remotely for up to two days/week. Occasional travel to partner locations and/or industry conferences is expected.

Compensation & Benefits

The salary for this role has been budgeted between $120,000–$140,000 with future increases commensurate with organizational growth over time. GDCDB offers a generous benefits package including health, dental, and vision insurance, paid time off, and a retirement savings plan with employer contribution.

Application Process

Good Insight, a national nonprofit executive search firm headquartered in Washington, DC, is assisting with this search. Interested applicants should upload a resume and a detailed cover letter in PDF format to good-insight.org/careers. Confidential inquiries about the role may be directed to GDCDB@good-insight.org. For best consideration, submit a resume and a cover letter by late March. Qualified applicants will be contacted on a rolling basis. Early applications are encouraged due to the pace of the search.

Equal Employment Opportunity

The Greater DC Diaper Bank provides equal employment opportunities to all applicants for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, and any other protections allowed for by state and federal law.