Communications and Engagement Coordinator

Cambridge, MA
Posted on  

Job Description

Job Summary

Reporting to the Director of Administration, the Theater, Dance & Media Communications and Engagement Coordinator will serve as the key contact for all media platforms including the TDM website, social media, and public-facing departmental communications. The position coordinates, maintains, and grows relationships with readers/audiences including undergraduates, faculty, the general public, alumni, and colleagues across campus. This new position is critical to the future success of the concentration’s public-facing programs, which are increasing with the addition of new faculty. The position will also help establish and build out the growing network of alumni as well as building the public audience, more broadly in consultation with senior leadership in the program, including the Chair, faculty, and senior staff positions.

Position Description

General Communications

  • Oversees weekly and monthly department newsletter creation and distribution by gathering written copy, determining appropriate audience, and overseeing design layout for these regularly scheduled communications.
  • Delegates workflow and collaborates with Staff Assistant on departmental published materials including TDM Annual Report, TDM Curricular Booklet, TDM Brochure, etc.
  • Establishes and creates marketing and communications calendars to support the Academic Program Manager, Asst. Director of Undergraduate Studies, and the Event and Production Coordinator and associated work based on departmental events and production schedule.


Website Support

  • Maintains department website and makes recommendations for improving user experience, traffic, and navigation.
  • Coordinates and composes written copy for website updates and redesign as needed including writing/sharing media files for website upload, editing photos and videos for visual enhancement, creating and monitoring online forms (e.g., feedback forms), and ensuring all content is accurate, relevant, and up-to-date.
  • Collaborates with HUIT on website migrations and will lead future redesign initiatives for a new departmental website.


Social Media

  • Manages social media accounts including Instagram, Facebook, Twitter/X, etc.; posts photos, videos, and written content detailing the initiatives, tagging relevant collaborators and divisions as needed.
  • Actively engages with online communities by responding to comments and sharing content that showcases the TDM and its outreach/student/faculty/partners’ activities.
  • Creates and implements calendar to publicize course registration, student spotlights, faculty news, department events, department productions, alumni work, cross-department collaborations and initiatives, university announcements, etc.


Events and Production

  • Collaborates with Artistic Producer and Event and Production Administrative Coordinator to support marketing plans for dept. events and production studios including press release generation and distribution and email campaigns.
  • Manages website registration and audience development/engagement; develops strategies for building program’s audiences.
  • Provides in-house photo documentation for all departmental events and classes by coordination with instructional staff to take pictures of classes, edits photos, posed to shared network and makes recommendations for photo use in event publicity.


Community Engagement

  • Coordinate, support, and implement co-curricular programming and communications for students and alumni including, but not limited to social events, career chats, discussion groups, alumni gatherings, and cross-departmental initiatives.
  • Identifies alumni and working professionals to participate in student Career Chat events, researching fields of interest to current students, making initial outreach to potential guests identified by the recommended fields/student body, generates publicity and posts materials through various channels, then facilitates the event with students and guest speakers.

Basic Qualifications

Minimum three years applicable progressive administrative, communications and marketing, and/or project coordination experience. college background in theater, communications, literature, dance, or related field, or an equivalent of education.

Additional Qualifications and Skills

Experience with digital media and developing and maintaining a relevant and interactive online presence, including web sites, and social media

Highly motivated, with superior organizational and written communication skills, including excellent editorial judgment.

Strong analytical and technical skills, project management skills, and a high degree of initiative, motivation, flexibility, and self-direction.

Outstanding interpersonal skills and the ability to interact with diverse populations and stakeholders. Impeccable attention to detail and experience with proofreading and fact- checking.

Experience in a higher education setting is preferable, but not required.

Flexibility to work occasional extra hours, including evenings and weekends, to maintain channels, be responsive to users, meet deadlines and address emergencies

Working Conditions

Works in office setting

Additional Information

This is an on-site, part time 20 hour per week position.

We regret that we will not be able to provide visa sponsorship for this position.

All formal written offers will be made by FAS HR.

Applicants are encouraged to submit a cover letter with their application materials

Work Format Details

This position is based primarily on-campus, in Massachusetts. This may include in-person during emergency situations (if applicable). Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

About Us

Theater, Dance & Media (TDM) combines the study of theater, dance, and media practices with the histories and theories of expressive and embodied culture. TDM’s mission responds to both the Report of the Task Force on the Arts’ demand “to make the arts an integral part of the cognitive life of the university,” as well as to the consistent appeal from students over many decades to have an interdisciplinary performing arts concentration. Drawing on the many resources already dedicated to the performing arts at the university, including the American Repertory Theater, the Harvard Theatre Collection of Houghton Library, the Office for the Arts,the Harvard Music Department, and the Department of Art, Film, and Visual Studies, this new concentration offers students the opportunity to investigate the myriad ways that live and digital arts have been used to convey the breadth of stories about the human experience.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Cambridge

Job Code

403134 Coordinator I

Work Format

On-Site

Sub-Unit

Arts and Humanities

Salary Grade

054

Department

Theater, Dance & Media

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Part-time

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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