Public Engagement & Communications Manager

What We're Looking For

HNTB is seeking a communications manager to be responsible for planning, developing and leading public involvement and engagement strategies and programs for clients to facilitate public acceptance of projects and initiatives. The position will collaborate with internal and external clients, as well as communications team members, to execute strategic communications planning, content management, stakeholder management and public involvement efforts.

What You’ll Do:

• Manages day to day operations and oversees the creation of marketing and communications collateral to ensure that it is consistent with client brand guidelines and quality standards including fact sheets, presentations, press releases and reports.
• Implements public involvement, communications, and outreach strategies and programs for clients to facilitate communication and acceptance of projects and initiatives and monitor their success.
• Develops content to provide consistent, targeted, and impactful messages
• Directs the development of and approves speeches, presentation materials, correspondence, digital media (such as social media, email newsletters, and websites) and other media for client review.
• Engages with client to develop, recommend and determine appropriate communications vehicles to disseminate project or program information with stakeholders as directed by the communications plan and the client.
• Identifies stakeholder perceptions of the initiative and its services, and makes recommendations necessary to improve perceptions, build support and advance project or program goals.
• Defines and reports key performance indicators (KPIs) to indicate a campaign's level of effectiveness.
• Plans and coordinates community meetings including scheduling, determining location, and ensuring proper setup and materials are present.
• Oversees compliance with rules and laws specifically outlined by state and federal regulations and those that may be requested by clients.
• Implements quality control procedures to ensure team is producing high quality programs.
• Contributes ideas for new initiatives through research and recommends innovative communications and outreach techniques
• Responsible for the recruitment, hiring, mentoring, development, and retention of staff, including performance and compensation reviews.
• Contracts with and manages sub-consultants for public/community relations, graphic design, and other outside work when needed.
• Performs other duties as assigned.

What You’ll Need:

• Bachelor's degree in Political Science, Marketing, Communications, English, Journalism or related field and 8 years of relevant experience, or
• In lieu of education, 12 years of relevant experience

What We Prefer:

• Serves as a task lead for communications, public engagement and/or public involvement tasks on engineering, planning and/or environmental contracts.
• Build external communications strategies and tactics including public outreach activities, digital communications and visual storytelling that support public-sector clients.
• Determine and execute appropriate communications and public engagement mediums based on the audience and project status.
• Work closely with clients to advise on strategies, tactics and messaging.
• Monitor project sentiment through public engagement and outreach activities, social media and traditional media, and provide recommendations to clients on appropriate mitigation measures when necessary.
• Collaborate with other departments, offices and divisions.
• Coordinate with project managers to ensure quality deliverables, on-time delivery and work performance.
• Stays knowledgeable on the industry and communications and public engagement trends to bring best practices to the department and clients.

Additional Information

Click here for benefits information: HNTB Total Rewards

Click here to learn more about EOE including disability and vet

Visa sponsorship is not available for this position.

\#CB #MarketingSalesCommunications

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Locations:

Nashville, TN (City Center)

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NOTICE TO THIRD-PARTY AGENCIES:

HNTB does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of HNTB. HNTB will have the right to hire that applicant at its discretion and without any fee owed to the submitting staffing/employment agency, person or entity. Staffing/employment agencies who have fee agreements with HNTB must submit applicants to the designated HNTB recruiter to be eligible for placement fees.

Job Type: Regular

Full/Part Time: Full time

Job Category: Public Engagement and Communications Group

ReqID: R-23367