Operations Associate

ABOUT BROOKLYN ORG

Brooklyn Org is a champion for Brooklyn. We celebrate Brooklyn’s brilliance and resilience, its incomparable culture and uncompromising grit – and we demand more for our communities.

Over our 15-year history, we have reimagined the role of philanthropy and provided immeasurable support to communities and nonprofit partners that are leading transformational change for Brooklyn. With a new model for community philanthropy, we are bringing together Brooklynites, Brooklyn backers, businesses, and broader believers in equity and justice to make Brooklyn a beacon for the world.

We are a platform for galvanizing giving. We are here to ensure that ideas are met with resources, challenges are met with solutions, and inequity is met with justice.

POSITION OVERVIEW

The Operations Associate plays a vital role in ensuring the smooth operation of the Brooklyn Org office. Reporting directly to the Operations Manager, this self-starter will be the first point of contact for our partners and supporters, contributing to a welcoming and efficient environment.

This is a full-time, non-exempt position.

RESPONSIBILITIES

• Front Desk Coordination: Serve as the first point of contact for external visitors, welcoming them and managing scheduling and inquiries.
• Office Management: Oversee general office operations, including:
  • Responding to inquiries, managing office supply inventory, liaising with building management, and performing administrative duties as required.
  • Responsible for scheduling, receiving/sending mail, pantry organization, placing orders.
  • Maintain the office environment, including but not limited to postage, making coffee, dishwasher management, restocking of snacks, etc.
• Human Resources Support:
  • Assist with onboarding and offboarding processes, including new hire documentation, benefits enrollment, and employee file management.
  • Maintain up-to-date employee records in HR software (if applicable) and ensure compliance with labor laws and organizational policies.
  • Assist with internal communications regarding HR policies, procedures, and updates.
  • Help manage employee benefits enrollment, including health, dental, and retirement plans.
• Accounts Payable Support:
  • Process and verify invoices from vendors, ensuring accuracy and proper approval prior to payment.
  • Maintain accounts payable records and assist in the preparation of monthly AP reports.
  • Communicate with vendors to resolve billing discrepancies or issues as they arise.
• Operational Support: Provide comprehensive operational support to the Operations team, collaborating with various departments to enhance systems, tools, and resources.
• Logistics Management: Assist in organizing logistics for Board Meetings, program visits, workshops, and celebratory events. Manage vendor relationships and oversee cleaning services.
• Board Portal Maintenance: Manage and update file management/organization of the Board portal materials to ensure timely access to relevant information.
• Technology Support: Act as a touchpoint for technology support and ensure all office equipment is functioning effectively.
• Other duties as assigned.

REQUIRED SKILLS KNOWLEDGE, AND QUALIFICATIONS

• Minimum 3 years of administrative and scheduling experience; HR and finance experience preferred.
• Strong organizational skills and attention to detail.
• Strong vendor management skills.
• Excellent multitasking abilities and problem-solving skills.
• Proficient in office software and technology.
• Strong interpersonal skills with a customer-service-oriented mindset.
• Ability to work independently and collaboratively within a team.
• Prior experience in office management or operations preferred.

DIVERSITY

In alignment with its Racial Justice Lens, the Organization is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, BKO does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

EQUAL EMPLOYMENT OPPORTUNITY

Brooklyn Org is an equal opportunity employer. The Organization does not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability, marital status, military veteran status or any other protected group in the locations where we work.

COMPENSATION AND BENEFITS

Brooklyn Org has a competitive and exhaustive benefits and leave plan and the salary range for this position is $55,000 – $65,000 dependent on the successful candidate’s background and experience.