Job Description
- 5+ years of industry experience working in content policy, public policy, policy communications, content compliance, safety or legal, with an emphasis on the technology industry.
- Prior experience working in an enterprise environment demonstrating the ability to solve ambiguous business challenges using sound judgment to drive strategy, actions and results.
- Prior experience partnering with cross-functional business teams for collaboration, consensus-building, identifying gaps and implementing solutions at scale
- Bachelor's degree or equivalent industry experience.
We are a high energy, fast growth business. We are making strategic investments into content and technology on our platform. We are dedicated to innovation and identifying new ways for content providers to reach audiences. We need your passion, critical thinking, and innovative ideas to help to continue to deliver on our ambitious goals.
Prime Video is looking for a Principal Global Content Policy Manager to join its Trust & Safety organization. The ideal candidate will be a highly motivated individual contributor with experience working independently on a distributed and matrixed team, with a history of success working on high-stakes, high-impact policy development.
The role requires fast-paced research and writing, with a critical analysis of the scale and scope of policy. An ideal candidate will have worked in areas with a high degree of ambiguity and complexity, will be comfortable driving highly visible policy decisions on tight timeframes.
You will engage often with key senior level stakeholders while also partnering with Legal, Public Relations, Public Policy, Engineering, and the Prime Video Business teams to preserve customer Trust and Safety. You will also partner with Product and Tech teams to build strategies for long-term tooling to mitigate risk.
Key job responsibilities
- Lead development or revision of global policy guidelines for all content on PV to build a trustworthy customer experience.
- Implement standard operating procedures based on policy guidelines for operators.
- Lead discussions on policy calibrations by collaborating with Legal, Public Relations, Public Policy, Engineering, and Prime Video Business teams.
- Provide guidance on benchmarking and academic research to develop risk assessment frameworks.
- Strategically advise business and content teams on new content acquisitions by conducting risk assessments of new acquisitions
- Serve as a subject matter expert for product teams and provide business requirements to build internal analytical and moderation tools
- Excellent writing skills; ability to write high-quality policies and procedures in a simple, clear and concise manner
- Experience working as an individual contributor with high capabilities of managing through influence rather than direct authority.
- Experience establishing work relationships across multi-disciplinary teams and multiple partners in different time zones.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,800/year in our lowest geographic market up to $214,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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