Program Coordinator

Overview:  The Program Coordinator is primarily responsible for supporting the Director of Volunteer Services at Rider University as well as the Director of Program Services. All responsibilities will be guided by the agency’s mission to assist participants in maintaining independence, dignity, health and well-being by providing comprehensive nutrition services and helping ease social isolation.

Volunteer Related

• Helps with meal distribution at Rider University and delivers meals alone or with a volunteer when needed
• Creates and modifies recruiting materials
• Assesses opportunities and needs for volunteers
• Writes periodic articles regarding volunteers/participants for agency newsletter with an eye on volunteer recruitment
• Ensures that all records of volunteers are up to date and ensures that all volunteers submit background checks
• Helps plan volunteer recognition events
• Ensures that all volunteer delivery equipment is well cared for, stored and accounted for at Rider University

Program Related

• Performs assessments and reassessments of MOWMC participants, screening for eligibility and explaining all aspects of the program to them and family/caregivers when appropriate
• Responsible for data entry of new participants
• Makes referrals to other meals programs and social service agencies when appropriate
• Maintains up-to-date file and case notes on each participant
• Troubleshoots issues regarding food and meal delivery
• Coordinates other programs including the Pet Pantry, the USDA Commodity Program, the Farmers Market Voucher Program and the Fresh Fruit & Produce Program
• Represents agency at outreach and tabling events

Behavioral Expectations

Create and protect a positive work environment where two- way communication and strong trust are established.

Maintain constructive relationships and demonstrate respect for all.

Deal constructively with conflict and focus on the situation, issue or behavior and not on the person; diffusing situations before conflict arise, resolving conflicts directly and actively promoting and gaining cooperation from others.

Actively listen to others and demonstrate understanding of other points of view.

Take initiative to identify and act on problems.

Lead by example. Consistently make decisions to resolve problems.

Physical Demands and Work Environment

The physical demands and work environment described herein are representative of the criteria that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to individuals with disabilities to perform these functions in accordance with applicable law.

Physical Demands:  While performing the duties of this job, the employee is required to primarily sit; stand; walk; handle or feel objects, reach with hands and arms; talk and hear.  Specific vision abilities required by the job include close vision, distance vision, and the ability to focus.

Work Environment: While performing the duties of this job, the employee will typically be exposed to an office environment.  You may be required to work outside of designated business hours as operations require.

Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

A four-year college degree or equivalent relevant experience is required as well as proficiency with Windows and Microsoft applications. 

To apply, please submit your resume to Beth Englezos at benglezos@mealsonwheelsmercer.org