Program and Operations Associate

Program and Operations Associate: Choose Love, Inc.

Location: New York City - Remote 

About Us:

Choose Love is dedicated to providing refugees and displaced people with essential resources, from lifesaving search and rescue boats to food and legal advice. Through our unique fundraising and grant-making efforts, we amplify the voices of refugees and galvanize public support for agile community organizations offering vital aid along global migration routes. In just seven years, our lean, passionate team has reached four million refugees and raised tens of millions for nearly 150 organizations across 26 countries. We are powered by our vision: a world that chooses love and justice every day, for everyone.

About the Role:

We are seeking a dynamic and organized Program and Operations Associate to join our team. The Program and Operations Associate will play an integral role in supporting Choose Love, Inc’s impactful and responsive grant making, while helping to ensure that operations flow smoothly. This role is ideal for someone who excels at prioritizing and multitasking to support our day-to-day operations, help our team manage charitable partnerships, and oversee grant-making processes. The successful candidate will be flexible, adaptive, and able to handle various projects with strong project management, communication, and administrative skills.

Key Responsibilities:

Grant Making Administration and Compliance Support:

• Work closely with the Programs and Operations Manager to manage grants and maintain records throughout the grant lifetime.
• Gather and review due diligence and compliance documentation for granting to partner organizations.
• Conduct background research on compliance and due diligence requirements for grant-making in new international contexts.
• Review reporting information from partner organizations and provide feedback.
• Draft grant agreements and ensure accurate information.
• Communicate grant-making processes across teams.
• Draft agendas and take notes at internal and external meetings.
• Respond to partners' needs, including application process support and reporting.
• Support ongoing relationship management with partner organizations.

Operational Support:

• Provide day-to-day operational support for Choose Love, Inc.
• Track incoming donations from individuals, foundations, and charities.
• Compile necessary information to support financial recordkeeping.
• Provide financial administrative support, including dissemination of live banking data and reports.
• Draft and send donor acknowledgements as needed.
• Arrange travel and accommodation for the Choose Love team, donors, journalists, and stakeholders.
• Manage logistical event arrangements.
• Manage relevant platforms and databases for incoming and outgoing funds.
• Process invoices and liaise with consultants.
• Support the Programs and Operations Manager in maintaining state and federal registration compliance.

Information Flow and Collaboration:

• Provide relevant information to the Communications team, including regular media monitoring.
• Coordinate collaborations with the Partnerships team.
• Field ad hoc requests from the UK team and external stakeholders.

Key Skills and Qualifications:

• Experience working in non-profit organizations.
• A minimum of two years of professional experience in administrative, grant-making, or compliance roles.
• Fluent in English with excellent writing, editing, grammar, and analytic skills.
• Meticulous with high accuracy and attention to detail.
• Effective communication skills with both internal teams and external contacts.
• Proven success in building relationships with external stakeholders. 
• Highly organized and structured, with the ability to adapt to changing priorities.
• Proven ability to meet deadlines and manage multiple tasks.
• Ability to manage sensitive and confidential information discreetly.
• Cultural sensitivity and ability to work effectively in a diverse, multicultural environment.
• Committed to embedding an equality, diversity, and inclusion lens to all your work.
• Commitment to Choose Love’s values and working to improve the lives of refugees and displaced people around the world.
• Interest and engagement in issues of forced migration and humanitarian response.

Additional Qualifications Desired:

• Proficiency in Spanish.
• Experience in grant-making in international contexts (outside the US).

Salary Range: $60,000 - $65,000.

Join Us: 

To apply, please submit a resume and cover letter to careers@choose.love by August 26, 2024. 

This is a rare and exciting opportunity to make a tangible impact in the lives of refugees and displaced people. If you are passionate about humanitarian work and thrive in a dynamic, fast-paced environment, we would love to hear from you. Apply now to become a part of our mission to create a world that chooses love and justice every day.