Policy Advisor

Department Information

The Division of Child Support Services (DCSS) exists to ensure that all children receive financial and medical support from each parent through the location of each parent, the establishment of paternity and support obligations, the enforcement of those obligations and connection to resources to assist parents in overcoming any barriers that are impeding their ability to pay child support. To do this, DCSS collaboratively provides case management tools, policy, performance, and operational assistance, and ongoing training to support counties in delivering the child support services
program.
The mission of the Policy Unit is to lead the Colorado Child Support Services (CSS) program by affecting and supporting program policy. The purpose of the work unit is to implement federal requirements of Title IV-D of the Social Security Act; continuously improve the operation of Colorado’s CSS program by designing and implementing changes to Colorado law, state rules and procedures; provide policy support and guidance to the Division; and provide quality supervision and policy guidance to 54 county Child Support units.

Description of Job

This position exists to be the Staff Authority to the Division of Child Support Services on all Review and Adjustment, Automated Enforcement, Manual Enforcement, Income Withholding, and Bankruptcy

This position has three main areas of responsibility:

1. Serving as the key staff lead in developing, implementing, and maintaining Division Review and Adjustment, Automated Enforcement, Manual Enforcement, Income Withholding, and Bankruptcy and,

2. Providing technical expertise and direction to Division and county child support services staff on activities related Review and Adjustment, Automated Enforcement, Manual Enforcement, Income Withholding, and Bankruptcy

3. Serving as a regional representative to support county child support services programs with policy compliance and performance improvement.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Please note: This experience must be clearly documented on your application and the supplemental questions must be answered. Answers such as "see resume," "in cover letter," or "n/a" will be disqualified

Experience Only:

Please note: This experience must be clearly documented on your application and the supplemental questions must be answered. Answers such as "see resume," "in cover letter," or "n/a" will be disqualified

Preferred Qualifications:

• 
  Experience with the Automated Child Support Enforcement System (ACSES)

• Experience with analyzing, implementing and evaluating policy, legislation and/or regulations

• Excellent writing skills so that information can be communicated clearly

• Technical assistance and/or training experience

• Experience successfully communicating both in verbal and written form to high level audiences

• Proven organizational and project management skills

• Ability to balance the needs and intent of the Federal and State guidelines with the needs of stakeholders

• Ability to creatively analyze and interpret information necessary to make decisions

• Relevant years of State service should be considered as a preferred qualification to be used to determine the top candidates on the referral list. (Partnership agreement 10.1.)

Conditions of Employment:

• Standard background check.

• This position may be required to travel as needed for offsite meetings, conferences and training.

• Occasionally travel to meetings throughout the state.

• Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Supplemental Information

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• BenefitHub state employee discount program
• Employee Wellness program MotivateMe
• Excellent work-life programs, such as flexible schedules, training and more

• Remote work arrangements for eligible positions

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Nancy Schmelzer, at cdhs_ada@state.co.us or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~