Immigrant Job Support Specialist

Brooklyn Public Library (BPL) is one of the nation’s largest library systems and among New York City’s most democratic institutions. As a leader in developing modern 21st-century libraries, we provide resources to support personal advancement, foster civic literacy, and strengthen the fabric of community among the more than 2.7 million individuals who call Brooklyn home. BPL provides nearly 60,000 free programs a year with writers, thinkers, artists, and educators—from around the corner and across the world. And we give patrons millions of opportunities to enjoy one of life’s greatest satisfactions: the joy of a good book.

Brooklyn Public Library is seeking an Immigrant Job Support Specialist to provide quality public service in neighborhood libraries throughout BPL as well as the Business & Career Center at the Central Library. Brooklyn Public Library welcomes the opportunity to prioritize and provide coordinated workforce development programs, services, and resources to immigrant communities including migrants, asylum seekers, and refugees among others. The successful candidate for this position will have a commitment to working with diverse people including new arrivals with limited English proficiency and providing services essential to their economic well-being. These will include offering one-on-one resume and career help, presentations on job search and job readiness, skills building workshops, and referrals to workforce development and training organizations. They will collaborate with colleagues and other departments to identify relevant resources and community-based organizations that can improve the outcomes for immigrant communities.

Responsibilities:

• Provides personalized one-on-one career, job, and education information sessions to immigrants and in-person. Sessions would offer the following services: review and edit resumes and cover letters; discuss job search and career planning techniques
• Coordinates schedules of contracted multilingual career coaches and volunteers to maximize impact on immigrant visitors using career services at Brooklyn Public Library’s Central and branch locations
• Collaborates with B&CC staff, Outreach Services, and others to offer job fairs and career related events; recruit employers and partner organizations to participate in fairs
• Refers users to work authorization, credential evaluation, and other legal and human services at BPL and other outside organizations; refer users to language and job training services at BPL and other outside organizations
• Provides these in-person services regularly at the Business & Career Center, other library branches as well as at off-site immigrant hub locations
• Offers resume/job help assistance using laptops and online resources
• Develops and conduct job readiness workshops at multiple library locations and offsite.
• Participates in outreach and community events independently and/or in collaboration with other library staff or community partners.
• Identifies community partners and build relationships with workforce development, job training and community-based immigrant serving
• Coordinates promotion of multi-lingual and immigrant-centered job readiness resources and services across departments and locations
• Establishes programming and service calendars with branch staff
• Helps to build multi-lingual and immigrant-centered resume and career guides and online resources
• Tracks the outputs, outcomes, opportunities, and resources made available to patrons receiving services including at job fairs
• Assists with grant reports and presentations along with proposals for future funding
• Performs other duties as assigned

Qualifications:

• Bachelor’s degree and two years of experience in workforce development, social services, or related field; associates degree or college credits with at least three years of work experience in workforce development or related fields; high school diploma (or equivalent) and five years of experience in workforce development or related fields.
• Candidates must be flexible, able to handle multiple competing priorities and tasks, adaptable to change, and able to work effectively in a fast-paced environment
• Excellent communications and customer service skills
• Strong presentation and programming skills
• Knowledge of education and job information resources; working with job seekers is highly desirable
• Experience working with the public, diverse communities
• Bilingual skills required in Spanish, French, Haitian Creole, or Wolof
• Strong teamwork & teambuilding skills
• Working knowledge of electronic resources including the Internet and Microsoft Office.
• Ability to travel to BPL branches
• Required to work some evenings and weekends
• May require the ability to carry a laptop & outreach materials as needed
• This position requires travel between different branches

This is a non-union, grant funded position funded through September 30, 2026. The salary range for this position is $55,000 - $60,000.