Volunteer Engagement Manager

Washington, DC
Posted on  

Job Description

Martha’s Table requires all team members and classroom volunteers to have completed a COVID-19 primary series and received one booster dose. Team members who are not yet eligible for a booster must submit proof of their booster vaccination within 2 months of receiving their final primary series dose or an original monovalent booster vaccine to hr@marthastable.org.

Martha’s Table will consider waiving the vaccination requirement for:

  • Team members who object in good faith and in writing, pursuant to procedures established by the City Administrator or his or her designee, that the employee’s vaccination would violate their sincerely held religious beliefs; and
  • Team members who have obtained and submitted written certification from a physician or other licensed health professional who may order an immunization, that being vaccinated for COVID-19 is medically inadvisable because of the employee’s medical condition.

Team members who believe they qualify for either exemption must submit a request for a waiver along with appropriate documentation to support their request to hr@marthstable.org.

Martha's Table is an equal opportunity employer. Applicants who are unable to be vaccinated for religious or medical reasons should contact Human Resources (hr@marthastable.org) as soon as possible to engage in the interactive process and explore what, if any, reasonable accommodations Martha's Table is able to offer.

ABOUT MARTHA’S TABLE

At Martha’s Table, we believe that every Washingtonian deserves the opportunity to thrive. For over forty years, we have worked to support strong children, strong families, and strong communities by increasing access to quality education, health and wellness, and family resources.

Together, we are “One MT.”  This means we work across all three of our locations to support our shared mission. In all that we do, we exemplify our four core values of respect, compassion, teamwork, and accountability. These values -- and our commitment to “white glove service” -- guide how we engage with the communities we stand alongside and how we work together as a team. When you come to Martha’s Table -- as a guest or as a team member -- you are valued and you deserve our very best.

In order to be the best version of MT, we are deeply committed to equitable practices. We apply the principles of diversity, equity, and inclusion in providing programming and services; in creating our Board; in partnerships and procurement; and in hiring, training, and advancing our team members.

We invest in our team members’ personal and professional goals through our “STEP” program, which includes tuition for continuing education, certifications, and professional development; funding to unlock financially held transcripts; and flexible leave options.

POSITION OVERVIEW

The Volunteer Engagement Manager will support the development of volunteer leaders by stewarding individuals through the volunteer life cycle. This position will manage volunteer scheduling, training, outreach, recruitment, and retention. This position requires a wide set of skills including, but not limited to, a high-level understanding of the organization, an ability to pay close attention to details, effective communications skills to individuals and groups, proactive problem identification and solution development, and multitasking.

POSITION DUTIES & RESPONSIBILITIES

  • Develops tactics and plans to execute volunteer engagement strategies.
  • Facilitate outreach efforts such as presentations to schools, corporate and/or community groups, and staffing community events.
  • Actively organize, coordinate, and manage the recruitment of volunteers with a focus on developing partnerships with social, civic, and community-based institutions and organizations.
  • Manage and serve as a point of contact for on-site volunteers.
  • Manage the process to train, facilitate, and provide oversight for team members orienting and training new volunteers.
  • Manage existing partnerships with recurring volunteer groups.
  • Oversee the collection and maintenance of data for accurate assessment of volunteer program outcomes.
  • Liaise and meet with the various program leaders within Martha’s Table to assess their volunteering needs.
  • Create and assure meaningful experiences for all volunteers.
  • Create impactful content to support volunteer newsletters and communication.
  • Support day-to-day volunteer operations as needed, including scheduling volunteers, responding to email and telephone inquiries, and troubleshooting volunteer problems.
  • Attend at least 2 anchor events annually.
  • Performs other duties as assigned.
  • Commitment to Martha’s Table’s mission and core values of compassion, respect, teamwork, and accountability.
  • Embodies and serves as a model for “white glove service” and our organization’s core values.

EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS

  • 3 years of related professional experience in stakeholder engagement, through employment or volunteer opportunities.
  • Strong belief in Martha’s Table’s mission, approach, and core values. 
  • Conversational or fluency in Spanish (preferred)
  • A growth mindset paired with management and organizational skills.
  • Comfortable with public speaking.
  • Strong understanding of how to coordinate and manage projects utilizing volunteers in a way that deepen volunteer relationships.
  • Exceptional interpersonal skills with a focus on building positive relationships, working effectively as part of a team, and managing volunteers.
  • Outstanding time management skills and demonstrated history of organizing resources and efficiently delivering on competing priorities in a fast-paced environment.
  • Proficiency in multiple software applications including most Microsoft Office products and Google Suite.
  • Proficient in verbal/written Spanish, preferred but not required.

EDUCATION AND TRAINING REQUIREMENTS

  • High School Diploma or equivalent (GED)

WORKING CONDITIONS

  • Limited physical activity. Requires limited movement. Work environment predominantly in an office setting

This position requires the completion of a satisfactory background check. Martha’s Table provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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