Administrator

Position Purpose

If you want to work where you can make a difference, where your work helps bring support and care to people experiencing the inhumanity of the prison system, where you will be part of a ministry that is working to dismantle the prison industrial system, where your job can incorporate your beliefs and values, all while working in a warm and caring environment that encourages you to be your authentic self, this job is for you!

The CLF Administrator primarily supports our Boston-based Worthy Now Prison Ministry program with over 1800 incarcerated members across the country. Our program consists of both electronic communication and written/mailed correspondence. The Worthy Now program receives and answers letters, publishes and mails newsletters, etc. There are many administrative tasks necessary to provide our prison ministry and bring to our incarcerated members the message that they are worthy, right now, just as they are.

Additionally, we need administrative help with our ministry to our free world members - answering phones, email and postal mail, sending mailings to the congregation, processing donations, and keeping the CLF office supplied with the materials to carry out our mission. 

We are looking for someone who loves to organize and get the details done, no matter how small or how big, to be an instrumental part of our ministry.

Hours and schedule

• 19 hrs/week, 4-6 hours per day 
• Weekday office hours expected with flexibility as to which hours between 9am-8pm. Must be available for key meetings on Thursdays 1:30-3pm ET
• Opportunity to move into full time position in 2025

Location: 24 Farnsworth St, Boston, MA (This is not a remote position, but is a low density office. Most other employees work remotely.)

Salary: $27/hour

Benefits: Paid Time Off

Position Start Date: 11/1/24

Core Competencies

• Self starting, ability to self manage workload
• Loves order and organizing
• Attention to detail
• Thoughtful, considers impact of words and actions
• Easily navigates online Customer/Member Relationship Management (CRM) systems. Experience using the CRM to create lists of members who meet different criteria a plus
• Effective communicator
• Flexible and adaptable to changing conditions a must
• Sense of humor
• Commitment to anti-racism, anti-oppression, and multiculturalism

Essential Functions

• Open and sort mail
• Send membership inquiry packets
• Process new member applications
• Send new member class materials
• Process pen pal applications
• Assist in pen pal matches
• Research and record new addresses from returned mail.
• Scan and electronically file correspondence
• Forward and electronically file correspondence for key staff
• Respond to letters with care and thought
• Organize and administer Holiday Message program
• Record mailed in registrations/votes
• Research and implement facility address and mailing rule changes
• Record all contact in CRM
• Order office supplies
• Mail material to remote staff
• Service calls for printer
• Deposit donation checks
• Send annual renewal letters, fundraising letters, etc via mail merge
• Respond, forward and record in member database - all incoming contact via main phone line, main email, website contact us form, etc
• Pack, organize and unpack boxes for conferences

Qualifications

Note that qualifications may be met as a result of lived experience, volunteer work, professional experience, and/or formal or informal training. We are committed to developing a diverse and talented staff team. If you are excited about this role, but unsure whether you meet 100% of the requirements, we encourage you to inquire and/or apply.

Skills/Knowledge 

• Proficient to Expert skill level in Google Office 
• Proficiency to Expert skill level in Microsoft Word 
• Must be expert in Word/Excel mail merges
• Accurate typing skills and ability to proofread
• Ability to scan documents and upload to Google Drive
• Proficient using a CRM (customer relationship management software)
• Demonstrated knowledge and experience of Unitarian Universalism

Physical Requirements

• Ability to use a computer
• Ability to use copier machine
• Ability to be onsite at 24 Farnsworth St, Boston, MA 
• Ability to move boxes of materials

Experience

• Administrative experience including copying, filing, sorting, scanning
• Experience in organizing project priorities
• Demonstrated competency in customer service; experience with speaking on the phone to customers and establishments 
• Success in working both independently and collaboratively
• Experience in writing correspondence
• Experience using CRMs

Education

•  There are no minimum educational requirements for this position.  

About Us

The Church of the Larger Fellowship Unitarian Universalist (CLF), a church without walls, is an online and by mail Unitarian Universalist congregation. We are a diverse community of over 3000 members and friends world-wide, ministering to people of all gender identities and expressions, abilities, races, sexual orientations, and economic statuses. The Worthy Now Prison Ministry Program of the CLF offers spiritual resources to over 1800 incarcerated Unitarian Universalists. We believe that all are worthy of love, right now, just the way they are. Our staff is located throughout the United States and we maintain office space in Boston, MA.

Unitarian Universalism is a non-creedal religion focused on ethical living and spiritual deepening and centered in love. Our core values are justice, equity, transformation, pluralism, interdependence and generosity. We believe in the inherent worth and dignity of all people, and we lift up the interdependent web of all life. The Church of the Larger Fellowship seeks to connect Unitarian Universalists, deepen their spirituality, and support them in living with courage to act on our principles. We are passionate about our involvement in racial justice, the Black Lives Matter movement, prison ministry and the prison abolition movement.

While it is not generally required or expected that an applicant/employee identify as a Unitarian Universalist (UU) or be a member of a UU congregation in order to work at the CLF, all CLF staff members are expected to perform their job duties in accordance with UU and CLF values, principles and mission.