Mentor & Alumni Engagement Specialist

Son of a Saint is seeking a full-time Mentor & Alumni Engagement Specialist to join our team. This position will assist the Community Engagement Department with recruiting, onboarding, and retaining mentors and volunteers. This position will be responsible for continued engagement with mentors and volunteers and heavily assist with mentor-mentee pairings. This position will also develop an alumni program to engage and recruit mentee graduates of Son of a Saint. The alumni program will include communicating with Son of a Saint alumni, supporting community events, and developing alumni into mentors. The ideal candidate is an extrovert who is well organized, self-motivated, self-starter, enthusiastic, and community-driven. The Mentor & Alumni Engagement Specialist will report to the Volunteer Manager.

Essential Duties and Responsibilities: 

• Primarily responsible for vetting potential mentors and continued engagement with mentors.
• Be able to provide mentor engagement details to assist and collaborate with establishing and finalizing mentee-mentor pairings.
• Tracks mentor engagement metrics via Golden, our digital registration system.
• Assist with the implementation of successful efforts for recruitment, onboarding, and retention of mentors and volunteers. 
• Assist in the organization of special events, such as Oak Street Po-Boy Fest, Hogs for the Cause, donor/volunteer appreciation events, recruitment activities, and other service initiatives.
• Assist with developing and implementing programs, projects, and events to engage alumni, and cultivate rapport to fulfill department goals.
• Assist Volunteer Manager and Mentor Ambassador Council (MAC) in conducting interviews with all mentor candidates.
• Assist with collecting data regarding mentor candidates and steps that they have completed or need to complete to be approved as a Mentor.
• Works collaboratively with the Director of Community Engagement, Volunteer Manager, and the Programming Team to build rapport with current high school senior mentees.
• Connect with Alumni Mentees monthly on volunteerism, general engagement, etc.
• Coordinates events for mentee alumni to include volunteering with Son of a Saint events and activities coordinated by other nonprofits in the greater New Orleans area.
• Assist with developing alumni into mentors.
• Manages alumni support requests.
• Represents Son of a Saint as needed with affiliated entities at meetings, functions, projects, and activities.
• Communicates both orally and in writing in a professional manner.
• Other duties as assigned.

Competencies:

• Team Focused & Collaborative: Promotes cooperation and commitment within a team to achieve goals and objectives; collaborates with team members, sharing ideas and differences openly; receptive to new ideas and adapts to change as necessary.
• Self-Accountability & Work Standards: Sets high standards of performance for self and assumes responsibility and accountability for completing assignments or tasks. 
• Stress tolerance: Maintains composure in highly stressful or adverse situations. 
• Valuing Diversity: Helps to create an environment that embraces diversity and advocates for equity. 
• Professionalism and Personal Boundaries: Conducts self within appropriate and expected professional boundaries and policies. 
• Confidentiality, Integrity, Ethics, and Trust: Maintains confidentiality and earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Organizational Culture: Commitment to Son of a Saint’s mission; experience with issues that impact the lives of Son of a Saint boys and families; sensitive to issues of confidentiality and diversity. 

Qualifications: 

• Bachelor’s degree is required.
• Nonprofit experience is a plus.
• 2 years or more of experience working in volunteer/people management, alumni relations, communications, youth programming, or a related field.
• Excellent proficiency in spreadsheets required.
• Proficient in Google Workspace.
• Attention to detail and follow-through.
• Experience working with diverse populations. 
• Experience working with youth.
• Able to maintain confidentiality. 
• Ability to work collaboratively with Son of a Saint staff, mentors, mentee guardians, and various members and groups from the community.
• Strong written and interpersonal communication skills. 
• Excellent organizational skills and can work independently with minimal supervision.

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• Candidates must be able to lift up to 50 pounds. 
• Ability to write by hand and use a keyboard to perform general functions. 
• Ability to communicate by speech and hearing continuously. 
• Visual acuity (close, distant, peripheral vision, and the ability to adjust focus and view accurate color perception) is needed for computer-based work. 
• Ability to sit for extended periods of time. 

Why to Apply: 

• Competitive pay 
• Great benefits 
• Mission-driven work 
• 10 days PTO 
• Paid Holidays 

Working Days/Hours: 

The working days will predominantly be Monday through Friday, with occasional weekend or evening hours 

Please submit a cover letter with your application.