Missions Associate

About the Organization:

UJA-Federation of New York is the largest local philanthropy in the world. For more than 100 years, we’ve brought New Yorkers together to solve some of the most pressing problems facing our community. Thanks to our network of hundreds of non-profits, we can leverage our expertise across any number of areas — including health and human services, arts and culture, and education — to care for Jews everywhere and New Yorkers of all backgrounds, respond to crises close to home and far away, and shape our Jewish future. Our reach extends from New York to Israel to nearly 70 other countries around the world, touching 4.5 million people each year.

Position Summary:  

The Overseas Mission Department is responsible for planning trips to Israel and other countries to enhance the efforts of UJA-Federation’s annual campaign and involve our donors and prospects in the organization. These missions provide donors and prospects with the opportunity to see our work in action.

Primary Responsibilities:

• Work with lay leaders, UJA-Federation, and Jewish Federations of North America professional staff and travel agents in planning trips
• Communicate weekly with UJA-Federation professionals on the status of their donors’ missions, sending updated itineraries, notifying departure and return dates, and following up after mission
• Compile Mission Data to track the impact on our annual campaign of Missions at UJA-Federation
• Respond to e-mail and calls for general mission inquiries, and track information for future mission mailings
• Plan and coordinate mission itineraries; map distances, research content, make changes to internal and external itineraries
• Develop a comprehensive cost sheet for each mission – communicate pricing to participants when requested
• Coordinate mission logistics and individual participant requests, such as pre-arrival and post-mission reservations, hotel upgrades, transportation requests, touring options, agency visits and VIP meetings
• Maintain mission and participant statistics for tracking and progress purposes
• Work in fundraising system to compile data and lists for mailings and note mission history on donor accounts
• Work with tour operators overseas and with UJA-Federation’s Israel office to plan all site visits and put itinerary into effect
• Develop and coordinate recruitment efforts with UJA-Federation staff and lay chairs
• Book flights with agent for UJA staff and participants upon request
• Create flight sheets for each mission with suggested flight times
• Write and edit donor mini-bios for each major donor mission
• Work with Accounting to process, maintain, and track mission revenue and expenses
• Work with OPR to provide information for donor tax-substantiation letters and IRS forms
• Work with M&C to update and maintain website with relevant information for open missions, as well as content for past missions and any dedicated web pages

Competencies and Qualifications:

• Bachelor’s degree required
• 2-3 years of prior work experience
• Prior international travel experience; including to Israel
• Extremely high level of organization and follow-through, with excellent attention to detail
• Ability to manage many multiple tasks simultaneously
• Excellent interpersonal skills and strong writing, administrative, time management, and organizational skills
• High-level proficiency in Microsoft Office (especially Excel) and has the ability to learn new systems
• Experience with Missions and knowledge of Israel travel preferred

Salary Information:

The salary range for this position is $65,000, commensurate with experience.