Employee Relations Manager

JOB TITLE:  Employee Relations Manager

CLASSIFICATION: Professional 4

SALARY: $84,000 -$93,000

FLSA: Exempt

DEPARTMENT:  Human Resources

LOCATION: Washington, DC

REPORTS TO: Vice President, Human Resources

NUMBER OF DIRECT AND INDIRECT REPORT(S): 0

LAST REVISED: June 2023

This position will be responsible for labor relations matters, gathering, collecting, and maintaining documents and records required for contract and policy development, investigations, and negotiations. They will have demonstrated the ability to connect, build bridges and work collaboratively to develop, plan and implement employee relations practices. The Employee Relations Manager will handle issues involving bargaining and non-bargaining unit employees. They will also ensure that labor relations matters and activities are conducted in a manner consistent with Defenders’ labor relations and legal strategies; signed collective bargaining agreements, memoranda, and interim agreements; operational and strategic business objectives; and values.

This position will be reporting to the Vice President of Human Resources. They have no direct supervisory responsibilities but do serve as a coach and mentor for other positions in the HR department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employee & Labor Relations:

• Handles routine labor relations and human resource inquiries related to policies, procedures, and bargaining agreements; refers complex matters to appropriate management staff.
• Manages and serves as the initial contact and liaison for intake and assessment of employee complaints.
• Collects information and data to assess cost and policy implications of negotiations and disputes. This may include management and union proposals, pay scales and wages, benefits, working conditions, and other mitigating circumstances.
• Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.
• Assists with the preparation of plans, policies, documents, and reports including EEO-1, labor agreements, and employee handbooks.
• Assists with the preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Ensures compliance with the Collective Bargaining Agreement (CBA) once finalized and handles grievances in accordance with the CBA and any interim agreements.
• Communicates regularly with the VP, Human Resources and HR partners.
• Supports the Management Bargaining Committee in preparation for bargaining sessions and develops responses to Union Requests for Information for senior management clearance.
• Counsels Leadership on identifying issues and implementing corrective actions.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains in-depth knowledge of employment law, best practices, legal requirements, ensures regulatory compliance and reducing legal risk.
• Provides HR policy guidance and interpretation and partners with internal and external attorneys as needed/required.
• Perform all other related duties as assigned.

QUALIFICATIONS

Education: Bachelor’s (B.A./B.S.) degree or equivalent

Experience: 6 years of relevant experience; 3 years of conducting Human Resources related investigations in a unionized environment. Working knowledge of employee and labor relations, compensation practices, organizational diagnosis, diversity, performance management, and federal and state respective employment laws.

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

Knowledge, Skills, Abilities for Employee Relations Manager

1. Ability to independently initiate project and initiative ideas; managing projects and initiatives through to completion.
2. Ability to act with integrity, professionalism, and confidentiality.
3. Excellent verbal and written communication skills.
4. Excellent interpersonal and customer service skills.
5. Excellent organizational skills and attention to detail.
6. Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
7. Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
8. Excellent time management skills with a proven ability to meet deadlines.
9. Strong analytical and problem-solving skills.
10. Knowledge of ADP Workforce Now.
11. Proficient with Microsoft Office Suite or related software.

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Visit www.defenders.org to apply.

All employees are required to satisfactorily perform the essential duties and responsibilities of their positions. The essential duties and responsibilities listed above are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Defenders of Wildlife requires employees who engage in in-person work activities, including business travel or onsite work, to be fully vaccinated against COVID-19. An applicant (i) who is disabled or pregnant or who has a qualifying medical condition that contraindicates a COVID-19 vaccination or (ii) who objects to being vaccinated on the basis of a sincerely held religious belief, observance or practice may request an exemption from this vaccination policy. This determination will be made on a case-by-case basis and in accordance with applicable law. Any medical information concerning an applicant's disability will be treated as a confidential medical record in compliance with applicable federal, state and local laws.

Defenders of Wildlife provides equal employment opportunity to all qualified individuals without regard to their race, color, creed, religion, sex national origin, ethnicity, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, personal appearance, family/parental status, matriculation, political affiliation, genetic information, or any other legally protected characteristic in all personnel actions.

Please be advised this position is non-union-eligible.