Manager, Strategic Partnerships

Job Overview:

At Community Solutions, long-term partnerships fuel and support our work with and for communities. We aspire to build partnerships to support our work overtime toward the end state of measurably ending homelessness. With this goal in mind, we seek someone able to develop and manage relationships based on rigorous, data-driven mutual learning and the testing and refinement of entrepreneurial improvement concepts.

The Manager is responsible for designing and leading the strategy of their fundraising portfolio, providing guidance on staffing needed to implement grants, and will be responsible for developing and managing the budget for their portfolio of funds.

The role will include driving key activity areas such as prospect research, donor tracking, donor cultivation and stewardship, donor communications, gift processing, and data input as well as supporting the key areas of reporting and compliance to accomplish Community Solutions’ annual revenue goal.

This role will also manage key relationships with corporate and foundation partners, including managing corporate volunteer opportunities, corporate giving programs and managing vendor relationships as required. This role will use databases for relationship management and to surface data insights to drive the improvement of our fundraising.

The position reports to the Director, Strategic Partnerships.

About Community Solutions:

Community Solutions is a national non-profit organization working to achieve a lasting end to homelessness that leaves no one behind. We envision a more equitable future where homelessness is never inevitable or a way of life, for anyone. Since 2015, we have led Built for Zero, a movement of more than 90 cities and counties using data to radically change how they work and the impact they can achieve — and proving that it is possible to make homelessness rare and brief. Nearly half of those communities have reduced homelessness in their communities, and 14 of those communities have ended veteran or chronic homelessness. To help communities equitably and sustainably end homelessness, we are also identifying solutions to address gaps in housing, disrupt inflow into homelessness, and produce more racially equitable housing systems.

Community Solutions seeks leaders at every level: extraordinary, mission-oriented people not satisfied with the status quo. We are a team of values-driven innovators motivated by results. We eagerly seek and support diverse applicants. We provide generous benefits and opportunities for inspiring and transformational professional growth. We pride ourselves in developing an inclusive workplace culture that encourages staff to bring their best selves to work every day.

Defining Success for this Position:

A successful Manager will identify and implement opportunities for fundraising, and successfully grow our relationships with strong donor communications, donor research, interactive donor events, and other relationship-building strategies. Success in this position will be measured by successfully meeting fundraising targets to support Community Solutions’ operating budget.

A successful Manager will have a sharp eye for data and be excited to use data to improve their work. They will develop new and seamless ways to measure and analyze their own success, tracking fundraising metrics for retention rates, acquisition rates, recapture rates, and more. Finally, the Manager will assure the processing and acknowledgement of gifts in a timely manner and that fundraising revenue data is accurately tracked and readily accessible across the team.

Essential Duties and Responsibilities:

Philanthropic and Corporate Fundraising and Management

• Develop the strategy and track cultivation, solicitation, and stewardship plans for foundation and corporate donors based on personalized research, best practices in the field and insights from program data.
• Supervise key consultants and manage special project staff.
• Develop request budgets to ensure expenses in their portfolio are covered.
• Work closely with the Executive Team to create fundraising strategies and funder requests that align with strategic planning and budget priorities.
• Masterfully write grants presenting a cohesive externally facing narrative for our work.
• Project manage the grant writing process including gathering information and input from multiple departments and external sources and ensuring deadlines are met.
• Ensure the accurate tracking of all relevant deadlines, prepare required reports, and ensure timely submission.
• Assist with creating marketing and communication materials to support fundraising efforts including crafting messaging and writing copy.
• Create unique opportunities to engage with current and prospective donors, including through 1-1 meetings, donor events, and webinars.
• Assist with Board reporting.
• Participate independently in high-level meetings with funders exercising discretion on messaging and requests.

Salesforce Management

• Create and maintain an active database of funders and prospective funders, and continuously improve data quality and data analysis with tools from Salesforce and Tableau.
• Design reports to support the fundraising and strategic communication efforts of the organization.
• Identify, design, and liaise with third-party software providers (including Zappier) to ensure seamless integration with Salesforce and address major issues or updates.

Qualifications:

• Three years of successful work experience in fundraising or related field
• Management and supervisory experience in a business environment a plus
• Demonstrated superior listening skills and written and verbal communication skills
• Experience or demonstrated ability in the administration of complex customer relationship management (CRM) and database software. Experience using Salesforce a plus
• Strong interest in using data for improvement, and learning tools like Tableau to understand donor data
• Experience developing and managing budgets a plus
• Experience managing consultants, vendors and special projects staff a plus
• Excellent judgment and ability to work with partners at all levels
• Demonstrated success in operating in a collaborative environment
• Strong problem-solving and project management skills
• High level of attention to detail and ability to multitask
• Excellent verbal and written communication skills
• Team player
• Comfortable in a fast-paced and entrepreneurial environment
• Demonstrated understanding of structural racism and its impact on communities of color
• Non-traditional candidates are welcome. Community Solutions strives for representation and authentic inclusion of applicants and employees who have direct, first-hand experience with poverty, homelessness, and their root causes (including marginalization, discrimination, and inequity).
• Relevant work experience is required to apply for this role. A college degree may be helpful, but is not required. If you think you have the right experience, but you’re worried we might not ‘get it,’ you could be right! Please use your resume and cover letter to make sure we understand your experience and why you’re qualified for this role.

Supervisory Responsibilities:

• Consultants, vendors and special projects staff

Software/Apps Used:

• Microsoft Office
• Google Business Apps
• Salesforce
• Adobe
• Zapier
• Giving Fuel
• Slack
• Asana
• Tableau
• WebEx/Zoom
• Grantmaking portals/platforms

Work Environment:

This position can be located anywhere in the US.

Salary Range:

This position is grant-funded for two years with potential for renewal. CS offers competitive salaries and benefits packages for every position. The salary range for this position is $76,834-$97,921. The actual salary is commensurate with the candidate's experience.

Diversity and Inclusion:

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, and physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

COVID-19 Vaccination Mandate:

COVID-19 vaccination is mandatory for all Community Solutions staff—full-time, part-time, and contracted. Vaccination documentation must be provided to Community Solutions. Vaccination information is completely confidential between the staff member and HR.

PLEASE NOTE:

We kindly ask applicants not to contact Community Solutions employees for updates on this role. Additionally, we are not accepting candidate resumes from recruitment firms.