Operations Manager

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) are well-established Manhattan community-based agencies that support services to approximately 30,000 New Yorkers. We are two of New York City’s leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults through-out Manhattan and New York City. We work every day for a fair and just society where all people have the opportunity to make choices that lead to better lives for themselves and their families.

Program Description: The Manhattan Outreach Consortium is a borough-wide initiative to reach out to and quickly move street homeless individuals into permanent housing. The Manhattan Outreach Consortium collaborates with various community partners and healthcare agencies throughout Manhattan.

Purpose of Position: The Operations Assistant assists with overseeing the daily operations of Goddard’s homeless outreach programs, including vehicle maintenance, supply inventory, and office repairs and maintenance. The Operations Assistant will work under the Facilities Department at Goddard Riverside.

Schedule: Monday through Friday 9:00 am to 5:00 pm

Salary Range: $43,000 - $48,000

Candidates must have the required qualifications to be considered for the position. The salary offer will be based on the candidate’s number of years experience in the exact or comparable position and additional preferred qualifications will be taken into account.

Roles, Responsibilities, and Essential Duties

1. ) Vehicles

• Under the supervision of the Director of Facilities: oversee fleet vehicles, including scheduling and coordinating oil changes, inspections, winter condition service
• Routinely inspect MOC Goddard vehicles to ensure proper performance and functionality
• Assist with unscheduled maintenance of fleet vehicles: tire changes/ maintenance lights
• Maintain vehicle maintenance logs
• Ensure vehicles are cleaned and washed routinely, including interior inspections
• Partner with Dispatcher/Operations Specialist to renew registrations and parking permits
• Assist with obtaining quotes and coordinating major repairs

1. ) Facilities

• Ensure PPE supplies are continuously in stock at the outreach offices
• Respond to work order requests from the three Goddard MOC offices in a timely manner to resolve minor office maintenance issues such as: change lights, small installations, office furniture assembly
• Partner with outreach departments to ensure adequate office/cleaning and manage cleaning supplies inventory
• Outsource locksmiths, contractors, electricians, plumbers
• Assist Goddard outreach teams with coordinating offsite files
• Coordinate with outreach departments on bulk office purchases
• Partner with the Director of Facilities to oversee office renovations
• Oversee facility related invoices and credit card charges, ensuring they are submitted in partnership with program admins

1. ) Other duties as required

Qualifications/Educational Requirements

• High School diploma required, Bachelor’s degree preferred
• Valid driver’s license and a driving record that meets the agency’s auto insurance guidelines (including at least 1 year as a licensed driver and no suspensions within the last 3 years)

Skills, Knowledge and Abilities

• Basic knowledge of vehicle maintenance
• Ability to assist with minor office repairs/furniture assembly

Computer Skills

• Experience with or ability to learn Microsoft Office

Physical Requirements

• Frequent walking and standing
• Occasional lifting of up to 50 lbs

Work Environment

• Indoors and outdoors; all weathers
• Work out of multiple offices both uptown and downtown Manhattan locations
• Able to drive and handle heavy city traffic

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.