Job Description
Overview:
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
About the Role:
The Chief of Staff will work very closely with the CEO, both as a strategic thought partner to the CEO and in driving execution of everything in the CEO’s portfolio. The Chief of Staff will have the challenging and exciting responsibility of working with the CEO to both maintain a big-picture view of the entire organization and its long-term impact, while also having attention to detail and energy to drive forward execution.
Working extremely closely with the CEO, the Chief of Staff will have a wide-ranging set of expectations, including undertaking key strategic analyses, supporting new initiatives, developing high-priority board and donor content, and driving execution and coordination of top organizational priorities with the CEO and Senior Leadership. The Chief of Staff will also oversee an Operations Associate and will support strategic workflow management for the CEO, including triaging information, supporting delegation, and optimizing the CEO’s time.
There is no ‘perfect’ candidate for this role. We are seeking dedicated and passionate individuals who want to make a difference in global health outcomes. Whatever your background, if this role excites you, please apply. We are more interested in finding the person with the right aptitude and excitement for this role, rather than a pre-defined years or set of experiences, and so are open to a relatively wide range of experience/seniority in order to find the right fit.
Qualifications
Advantages
The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.
CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.
At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org
CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.
About the Role:
The Chief of Staff will work very closely with the CEO, both as a strategic thought partner to the CEO and in driving execution of everything in the CEO’s portfolio. The Chief of Staff will have the challenging and exciting responsibility of working with the CEO to both maintain a big-picture view of the entire organization and its long-term impact, while also having attention to detail and energy to drive forward execution.
Working extremely closely with the CEO, the Chief of Staff will have a wide-ranging set of expectations, including undertaking key strategic analyses, supporting new initiatives, developing high-priority board and donor content, and driving execution and coordination of top organizational priorities with the CEO and Senior Leadership. The Chief of Staff will also oversee an Operations Associate and will support strategic workflow management for the CEO, including triaging information, supporting delegation, and optimizing the CEO’s time.
This is a role for someone who is able and excited to switch seamlessly between getting their hands dirty to get things done across many workstreams while also being able to step back to provide thought partnership on setting big picture organizational strategy, pursuing new opportunities, and troubleshooting challenges. The Chief of Staff will be critical to ensure CHAI continues to measurably improve the lives of hundreds of millions of people.
Responsibilities:
- Strategic Support and Thought Partnership
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- Act as the CEO's trusted strategic partner, delivering insightful analyses and actionable recommendations to address the organization’s highest priorities.
- Lead the preparation and coordination of meetings with CHAI’s leadership teams (Senior Leadership, Leadership Council, and special committees), driving agendas and crafting impactful pre-reads.
- Join the CEO in key internal and external engagements, serving as a thought partner, triaging priorities, and ensuring follow-through on all commitments.
- Funding Mobilization and External Engagement
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- Prepare the CEO and program leaders for high-impact meetings with donors, government officials, and strategic partners, crafting briefings and tracking follow-ups to support relationship-building excellence.
- Drive coordination across CHAI for certain donor engagement opportunities, managing submissions and timelines to secure funding that propels CHAI’s mission.
- Develop compelling donor-facing materials, including proposals and pitch decks, showcasing CHAI’s vision and measurable impact.
- Engagement with the Board of Directors
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- Own the end-to-end management of Board meetings, including agenda-setting, material creation, and coordination with the CEO and leadership teams.
- Partner with CHAI teams to deliver polished, engaging presentations for the Board, reinforcing organizational transparency, impact, and alignment.
- Strengthen relationships between the CEO and Board members—global leaders across business, politics, and civil society—ensuring timely responses to requests and fostering meaningful collaboration.
- Serve as the bridge between the Board of Directors, their staff, and the CEO, ensuring alignment and trust.
- Special Projects & Other Responsibilities
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- Lead key cross-cutting initiatives, addressing organizational gaps and driving high-impact projects forward.
- Enhance internal communications and employee engagement, partnering with the CEO and Communications Director to deliver engaging updates and host impactful all-hands calls.
- Develop and support prioritization, organization, and streamlining of the CEO’s workflow and schedule by triaging and synthesizing information, supporting delegation of tasks and responsibilities, and ensuring smooth execution of key initiatives.
- Oversee and empower the Operations Associate, who manages CEO scheduling, logistics, travel, and high-priority administrative functions.
Competencies
We are seeking exceptional and highly-motivated individuals with a genuine desire to maximize global health outcomes. An ideal candidate will be described as:
- Intellectually curious – You have a desire to dig deeper than the surface and ask critical questions that push our thinking further.
- Insightful – You draw cogent conclusions from large amounts of analysis and you understand the practical implications of recommendations. You are able to take a step back to see the big picture and how an individual workstream fits into larger organizational priorities.
- Independent – You are able to independently plan an efficient approach to solving complicated problems, proactively identifying and taking next steps to progress your work, reliably delivering on this plan and managing team expectations.
- Practical – You demonstrate judgment in how you allocate your efforts when balancing multiple priorities, focusing on the most decision-critical aspects and dynamically change these priorities in response to changing circumstances.
- Analytical – You are comfortable working with large amounts of quantitative and qualitative data and effectively extracting logical conclusions and recommendations from this analysis.
- Communicative – You can respectfully and effectively navigate varied and sensitive stakeholder environments, from in-country teams to senior donor executives. You are an exceptional writer, including memos and presentation materials.
- Rigorous – You take pride in your work and have high-standards for what you produce, creating analysis that can stand up to the scrutiny of internal and external stakeholders.
- Adaptable – You are comfortable with ambiguity and shifting scope and priorities. You are quick to ramp up on new topics, and you embrace steep learning curves to quickly develop expertise in unfamiliar areas.
- Passionate – You are passionate about helping improve global health as much as possible.
There is no ‘perfect’ candidate for this role. We are seeking dedicated and passionate individuals who want to make a difference in global health outcomes. Whatever your background, if this role excites you, please apply. We are more interested in finding the person with the right aptitude and excitement for this role, rather than a pre-defined years or set of experiences, and so are open to a relatively wide range of experience/seniority in order to find the right fit.
Qualifications
- Bachelor’s degree and a minimum of 5 years of professional experience.
- Intellectual curiosity, passion for the mission, and excitement to do this role. A strong work ethic will be important to succeed in this role.
- Exceptional research, writing and strategic analysis skills. Able to synthesize learnings from diverse sources ranging from academic literature to conversations with internal and external experts to one’s own experience in order to arrive at recommendations and plans on special initiatives
- Proven ability to work efficiently and independently in a fast-paced environment. Comfort managing many ongoing, complex workstreams to completion at any given time with minimal supervision.
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- Project / process management: Managing projects and building new processes which require inputs from a diverse set of stakeholders
- Independent multitasking: Ability to work independently, across multiple efforts, and to concisely present findings and recommendations to the CEO
- Desire to get hands dirty and take on a range of challenging tasks.
- Exceptional representative of CHAI both internally and externally
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- Deep understanding of CHAI’s work, culture, and values required
- Can be a “culture carrier” of CHAI internally and externally
- Previous experience working in or supporting a CHAI country office highly desired
- Exceptional interpersonal skills, and ability to manage complex relationships including with very senior external counterparts
- Able to work extremely well with CHAI leadership, as this role will require deep and ongoing collaboration with all parts of CHAI.
- Ability to manage sensitive information and communications with discretion
- Exceptional at producing content in Microsoft Word, Outlook, Excel, and PowerPoint
- A deep commitment to CHAI’s Values
Advantages
- Preference for Master’s Degree in Business, Public Policy, Public Health, International Relations, International Development, or related field
- Experience in a fast-paced, results-oriented work environment (e.g., strategy consulting, investment banking, pharma).
- Experience working remotely with a decentralized team.
- Experience developing proposals and pitches (e.g., in a fundraising or development function in the social impact space; in business development in consulting; raising capital in a startup).
- Experience working in or supporting low- and middle-income countries.
- Professional fluency in other languages, such as French, Swahili, Hindi, or Spanish.
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