Program Manager, Greater Together Community Funds

Summary

Under the guidance and supervision of the Senior Community Impact Officer (SCIO), the Program Manager plays a pivotal role in supporting implementation and delivery of the Greater Together Community Funds Program (GTCFP) across the 29 towns we serve in the Greater Hartford Region.

In this role, the Program Manager supports the region’s capacity building ecosystem and ensures volunteer management best practices by connecting volunteers engaged in town committees to resources, strengthening community partnerships, enhancing volunteer engagement and collaboration and supporting committee grant recommendations.

Essential Duties and Responsibilities

• Provide volunteer management support, success requirements and guidance for the Foundation’s 29-town GTCFP committees.
• Facilitate meetings, events, and training sessions across the Foundation's 29-town region to ensure effective program implementation.
• Develop and execute strategies to enhance volunteer engagement and foster collaboration among town committees.
• Support town committees by communicating applicable resources available and connecting volunteers with necessary resources.
• Guide town committee meetings and deliberations fostering and embedding inclusive and participatory grantmaking practices.
• Guide town committee on boarding, orientation processes and completion of applicable training to ensure best practices for effective group management.
• Communicate policies, procedures and corresponding instruction guides for access to available resources. (i.e. Volunteer Policies & Procedures, Volunteer Handbook, etc.)
• Act as a subject matter expert in the GTCFP Volunteer Handbook.
• Support committee members with leading pre-set meeting plans, finance management, calendar planning and communicating effectively with group members.
• Collect and monitor technical assistance needs of town committees and coordinate the development of relevant resources and training programs.
• Support town committee grantmaking, ensuring accuracy and facilitating internal processing through review, approval and administration.
• Maintain progress tracking for town committees using databases such as Foundant and Excel.
• Contribute to internal and external communications, including presentations and reports.
• Represent the program at recruitment and outreach events, communicating time commitments and inclusivity to potential volunteers.
• Coordinate logistics for Volunteer engagement events.
• Other duties as required.

Competencies and Attributes

• Sincere commitment to the values of equity, diversity and inclusion and the ability to embed those values in all aspects of work.
• Effective interpersonal skills and ability to engage with a wide variety of stakeholders from differing perspectives and backgrounds, respectfully, clearly and in a timely fashion.
• Proficiency communicating in writing, speaking and listening for understanding, including editing and proofreading.
• Demonstrated efficiency in organization and time management with skillful attention to detail.
• Interest and curiosity to learn new skills and content areas.
• Ability to multi-task and coordinate with colleagues to accurately prioritize completion of activities.
• Proficient technical and software capabilities working with a range of applications and databases.
• Demonstrated ability to learn new software and platforms.

Required

Degree requirements can be substituted with equivalent practical experience.

• Bachelor’s or Master’s degree in social sciences, public administration, public policy or other relevant areas or equivalent relevant experience combined with educational training.
• Three or more years of experience in nonprofit or public sector.
• Experience with volunteer management, training facilitation or member recruitment.

Preferred

• Knowledge of Greater Hartford Region and its nonprofit community, especially Hartford, or a similar metropolitan area, and the disparities in opportunity faced by its residents.

Location and schedule

Hartford, CT; Hybrid work assignment includes evening hours, in-office work, remote work, and occasional travel to community partners throughout the Greater Hartford Region.