Senior Operations Coordinator or Operations Manager

START DATE: ~September 3, 2024.

HOURS: Full-time, Exempt

LOCATION: Washington D.C. (on-site). Although Grassroots Health primarily operates on-site, we discuss remote work opportunities with staff members after they successfully complete their first 90 days.

SALARY: $58,700-$65,000 (Senior Evaluation Coordinator) $65,000-$75,000 (Evaluation Manager)

REPORTING STRUCTURE: This role will report directly to the Executive Director.

PROCESS: First consideration will be given to applicants who apply by the priority deadline, Monday, August 5th. We will continue to review applications on a rolling basis following the priority deadline, until the role is filled.Applicants who progress through the process can expect a first round interview on Zoom, performance task, and final interview in person. Interested applicants can reach out to Mackenzie Jones for more information at mackenzie@grassrootshealth.us

WHO WE ARE:

A 501(c)(3) community-based non-profit organization founded in 2009, Grassroots Health exists to advance health equity in cities by using sports to reimagine health education in middle schools and mobilizing NCAA athletes as health educators and role models for youth. Our team of staff, volunteers, community partners, educators, and more believe in a world where health education is a priority, not an elective. Learn more about Grassroots Health, our team, and our work here!

THE ROLE:

As Grassroots Health aims to expand its impact in Washington, D.C., we seek to build sustainable infrastructure by increasing capacity and efficiency to prepare for future growth. This role will enhance the strong systems and operations foundation already established at Grassroots Health, improving operational effectiveness and supporting the organization in reaching more youth and increasing its impact in the coming years.

As an organization focused on growth in the coming years, we are seeking an operationally-minded individual eager to develop professionally. If this position aligns with your interests, experience, and career goals, we encourage you to apply. Depending on your education and experience, candidates will be placed at either the Senior Operations Coordinator level or the Operations Manager level. While both roles have similar responsibilities, the Operations Manager will be expected to operate with greater independence. For more details on placement, please see the final section.

The Operations Manager will wear several hats; excitement for this is crucial to the success in the role. Some key responsibilities will include:

30% General Operations and Office Management

• Manage office operations including paying rent, overseeing conference reservation systems, submitting service requests as needed, and more.
• Evaluate and improve the use and effectiveness of organizational systems (Asana, Slack, Google Suite, etc.) and operations (SOPs). Manage all contracts and subscriptions for all systems and services.
• Oversee business operations, maintaining compliance with all business registrations and applicable organizational insurance coverage.
• Manage the distribution and upkeep of organizational technology, including staff laptops.

40% Financial Operations

• Manage and monitor credit cards and bank accounts.
• Coordinate documentation for the monthly financial close process, in partnership with the organization’s external accounting firm, Jitasa.
• Prepare grant budgets, monitor grant spending, and finalize grant financial reports needed.
• Support the Executive Director in the preparation and submission of the annual 990 and audit with support from external contractors (currently Alta CPA group and Jitasa).
• Support the Executive Director in regular budget planning, monitoring, reporting, and forecasting.

20% Human Resource Operations

• Lead technical aspects of the onboarding and offboarding process for employees, including new employee paperwork, issuing building FOBs and credit cards, as well as collections of all organization property for off-boarding employees.
• Run payroll bi-weekly for salaried and hourly employees.
• Oversee benefits administration for employees, including Health Reimbursement Arrangement (HRA), 401k, SmartBenefits, and professional development funds.
• Oversee and support talent acquisition through management of job postings (Workable, Indeed, Idealist, LinkedIn), creation of job descriptions and interview materials, scheduling interviews, and outlining any pre-boarding steps for candidates (i.e. background checks, reference checks).

10% Program Operations Support

• Purchase program supplies, apparel, and food as requested by the program team to aid in program implementation.
• Manage Uber Business for volunteers, including soliciting the completion of the Uber Business acknowledgment form, adding volunteers to the account, and conducting monthly audits to check for compliance.

WHAT WE’RE LOOKING FOR:

• Unwavering commitment to Grassroots Health’s mission and values.
• Bachelor’s degree strongly preferred; experience in operations, financial management, non-profit management, or related field required.
• Efficiency Driven; Excited and motivated to ensure operations are efficient and effective. This role will need to balance utilizing effective systems already in place with finding ways to be more efficient. While our mission is deeply rooted in serving people, this role will need to ‘nerd out’ on systems and operations to make us the most efficient we can be, allowing us to devote more resources to accomplishing our mission.
• Growth Mindset; Strong desire to give and receive feedback and grow as a professional. Grassroots Health is at an exciting point and poised for growth. The ideal candidate will be motivated by all of the opportunities and challenges that come with organizational and individual growth.
• Hard work and hard rest; Looking for an environment where you can work hard, but also take care of yourself? Grassroots Health has ebbs and flows of the work and some weeks are busier than others. That’s why we take rest so seriously and provide ample time off as well as office shutdowns and “Summer Fridays” to re-energize and keep us fresh to dig into the work!