Program Director - Huckleberry House

POSITION SUMMARY: 

The Program Director is responsible for the day-to-day management of a 24 hour/day youth shelter focused on providing crisis intervention, assessment, case management, family reunification and counseling services to adolescents (ages 12-17) and their families. The position supports delivery of high quality residential and therapeutic services while ensuring continuity of care for clients. 

ESSENTIAL FUNCTIONS: 

1. Design, document, and implement program policies and procedures consistent with Huckleberry Youth Programs’ mission and values. Maintain a complete program procedure manual that is updated annually.
2. Ensure that the shelter program is in compliance with Community Care Licensing and City and County requirements for shelters.  
3. Specify staff positions, organization and schedules. Responsible for the hiring and training of new staff. In conjunction with Residential Manager ensure that there is adequate staff coverage for 24 hour a day operation.
4. Supervise program staff, this includes: Residential Manager, Case Managers, Residential    Counselors, therapists, and interns. Supervision includes: weekly supervision meetings with staff, ongoing training and professional development for staff, and ongoing support and coaching.
5. Establish and maintain effective relations with referral agencies, ensuring adequate referrals.  
6. Design and implement an ongoing effective outreach plan for youth, parents, Community Based Organizations, schools, law enforcement, probation, Department of Public Health, and Child Welfare. 
7. Develop and propose a program budget in conjunction with the agency Finance Director and Director of Health and Safety. 
8. Assist in the preparation of proposals for ongoing, new or expanded funding in conjunction with Development staff and the Director of Health and Safety.
9. Manage program expenditures in accord with approved budgets. Ensure that the Finance Department receives required documentation on expenditures.
10. Monitor all contracts attached to Huckleberry House and ensure appropriate progress towards meeting goals.  
11. Report on program accomplishments and effectiveness as required by agency funding sources. 
12. Assist with the maintenance of program facilities and equipment. 
13. Assist in agency management through consideration and preparation of agency plans  and policies, and consistently serve as the principal communication link between the program and other units and individuals with the agency. Actively strive to connect and integrate the program and its staff with the activities of other programs and staff within the agency. 
14. Participate in and provide leadership to assigned community groups involved in planning, advocacy, and funding activities which affect the program and its clientele, as directed by the Director of Health and Safety. Attend community meetings as directed by Director of Health and Safety.
15.  Participate in the agency management meetings: XMT and San Francisco Management.   Attend agency All Hands meetings. Attend and assist in the facilitation of program meetings: weekly staff meeting and staff supervisions, and daily client reviews. Participate in weekly supervision meeting with the Director of Health and Safety.
16. Participate in “on call” back up pool for shelter program, which can include responding to consultation calls, emergency situations, and coverage of shifts.
17. Other duties as assigned.

COMPETENCIES: 

1. Highly organized, detail oriented and able to work independently.  

3. Perform tasks and responsibilities in a thorough and timely manner in compliance with agency policy and standards. 

4. Maintain a high level of confidentiality at all times.  

5. Keep abreast of current trends, through publications and events to ensure the organization is using best practices and ethical approaches.  

6. Strong written, analytical, and verbal communication skills. 

7. Passion, humility, humor, integrity, vision, flexibility, positive attitude, mission-driven, and being self-directed are all crucial to the success of this role.

SUPERVISORY RESPONSIBILITIES:  

This position supervises Psychotherapists, Residential Counselors, Case Managers, Residential Manager and interns.  

WORK ENVIRONMENT:  

This position operates at HYP’s Huckleberry House. Huckleberry House is located in San Francisco and is accessible by public transportation.  

REQUIRED EDUCATION AND EXPERIENCE:  

1. BA in related field or equivalent additional years of experience working with youth.

2. Strong program and personnel management experience is a must. 

3. Minimum of four (4) years experience working with high-risk adolescents and diverse communities. 

4. Minimum of three (3) years experience with staff development, supervision, program development, crisis intervention services.

5. Within six months of hire, must pass the State of California Community Care Licensing Group Home Administrator Certification Program.

PREFERRED EDUCATION AND EXPERIENCE:  

1. Experience working and managing in a residential facility, particularly for adolescents. 

2. Bilingual in Spanish or Cantonese or Mandarin

3. Experience in implementing a harm reduction and client-centered framework with youth

4. Experience in writing grant proposals and other funding applications.

SECURITY CLEARANCE:  

1. Must pass DOJ/FBI background check. Due to our requirements with licensing, candidates with backgrounds including items on the non-exemptible crime list will not be eligible for employment at this time.  

OTHER REQUIREMENTS: 

1. Must provide recent TB clearance 

2. Must pass health screening 

3. All staff working at the shelter must be vaccinated for COVID-19. We will consider accommodations for disability- and religious-based reasons.

OTHER DUTIES:  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.  

EQUAL EMPLOYMENT OPPORTUNITY:  

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV- related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.  

FAIR CHANCE:  

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.