Policy Specialist, Copyright, Legal Removals, Trust & Safety

Policy Specialist, Copyright, Legal Removals, Trust & Safety

Google

New York, NY

Job details

Job Type

Full-time

Full Job Description

Note: By applying to this position you will have an opportunity to share your preferred working location for this position from the following: San Francisco, CA, USA; Austin, TX, USA; New York, NY, USA

Minimum qualifications:

Bachelor's degree or equivalent practical experience

3 years relevant work experience

Experience working with one of the following: Internet technologies, related policy and regulatory environments and challenges affecting the internet, free expression, online safety, and content moderation

Preferred qualifications:

MBA, Master's degree, PhD, or related work experience

Experience working with a broad array of cross-functional stakeholders, influencing and negotiating

Experience using data/technology to identify and solve complex business challenges or experience diagnosing operational pain points and leading efforts to reduce these issues

Knowledge or practical experience in the area of human rights

Understanding of the Digital Millennium Copyright Act, the European Union Copyright Directive, or other copyright regulations, including their application to online content

Ability to communicate complex challenges into simple and clear language

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Policy Specialist, you are key to ensuring the success of your team by creating and improving processes, analyzing and creating policies with supporting documentation, and coordinating communications across the team. You will join a team responsible for setting a strategy for Legal Removals’ engagement with copyright issues and for influencing cross-functional stakeholders to prioritize users’ and Legal Removals’ needs.

This may include developing/launching policies and processes to scale requirements from upcoming legislation regarding content moderation issues (like violent extremism, copyright, defamation, or data protection). You’ll also handle legal removal requests (including government requests) from receipt to resolution, which entails reviewing and processing online content based on internal policy.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

Analyze policy and legal challenges facing technology platforms and make recommendations on how Google should address them. Serve as a strategic advisor and liaison to cross-functional stakeholders, including Legal, Public Policy, Trust & Safety, and Engineering.

Develop, launch, and enforce scalable policies and processes for handling legal removals requests with a focus on copyright. Drive innovation regarding best practices.

Partner with technical teams to drive and coordinate the development and maintenance of Legal Removals tools and processes.

Engage and communicate with users, governments, and other internal and external stakeholders on policy issues, and resolve high-profile policy escalations to ensure legal policy analysis and recommendations consider all teams’ perspectives.

Review or be exposed to sensitive content (e.g. hate speech, violent extremism, nudity, etc) and may involve occasional off-hours coverage rotations.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing this form.