Management Analyst

The Management Analyst position is located in the Department of Youth Rehabilitation Services (DYRS). The mission of DYRS is to improve public safety and give court involved youth the opportunity to become more productive citizens by building on the strengths of youths and their families in the least restrictive, most homelike environment consistent with public safety.

This position requires the incumbent to work closely with the Chief Operating Officer (COO) within the Operations and Administrative Services Division, managing various deliverables and division projects. This position requires a high degree of confidentiality providing personnel and management advisory services and the ability to proactively resolve complex problems with innovative solutions.

The Management Analyst coordinates or carries out assignments on matters involving a wide variety of matters incidental to the operation of the DYRS. The incumbent will be responsible for managing project deliverables for the COO’s direct reports and other internal and external stakeholders. The incumbent must communicate with various communication styles effectively, so the incumbent must have excellent written and communication skills. The Management Analyst is also expected to take a proactive approach to the work, always working to refine and streamline agency processes while supporting the mission and vision of the agency. The incumbent is responsible for the following, but not limited to: Monitors and assesses specific high priority or highly sensitive projects which the Department has special concern and prepares related background data for use by executive management. Provides advice to the professional staff members on matters including policy and procedures, supplies additional information, and provides additional instructions. Exercises analytical and evaluative expertise in the review of agency goals and objectives, operations and business processes. Performs root cause analyses of business processes to identify needs for reform. Designs, organizes and participates in continuous quality improvement and quality assurance programs; directing and managing the administrative functions that support the delivery of program activities. Plans, coordinates and supervises a broad range of complex special projects and programs related to the improvement of agency processes and programs. 

The incumbent proactively and independently works to identify standard or emerging operational requirements, assess impact on department/ programs and develops recommendations. Analyzes problems created by the incompatibility of operating programs and provides recommendations for corrective action. Conducts review and analysis of proposed versus actual accomplishments using qualitative and quantitative analyses. Determines alternative courses of action and recommends changes in operations, as appropriate. Produces reports with detailed evaluation findings and recommendations for improving service, initiates, organizes and leads work groups and committees. Plans and conducts broad and/or in-depth special studies using best practices. Develops scheduling reviews, charts and forms for internal and higher authority use that depict program progress. Prepares periodic formal review and analysis to identify problem areas and recommend solutions. Develops and compiles significant program information for management briefings.

Qualifications and Education

Individual must possess at least one-year (1) of specialized experience equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Specialized experience is experience that equips the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position and that is typically in or related to the work of the position to be filled. Specialized experience can include supporting high-level executives; knowledge and experience reviewing and drafting complex written documents; and expertise with qualitative and quantitative analysis. 

Master’s Degree in related field (e.g. Business Administration, Public Administration, etc.) and/or Juris Doctorate from an accredited institution; Skill in applying and adapting analytical methods and techniques; Experience supporting complex projects; Expertise reviewing, drafting and editing written communication including presentations and reports is highly preferred.

Licensures and Certifications

None

Work Environment

The work environment involves the normal risks and discomforts that require safely precautious typical of an office setting.

Other Significant Facts

Tour of Duty: Monday-Friday during normal work hours

Pay Plan, Series and Grade: CS-0343-13

Salary Range: $87,703.00 - $113,002.00; based on available funding 

Duration of Appointment: Career Services-Regular Appointment

Promotion Potential: No known promotion potential 

Collective Bargaining Unit (Non-Union): This position is not a part of a Collective Bargaining Unit.

Area of Consideration: Open to the Public   

Position Designation: This position as been designated as security-sensitive under the guideline of the DC Personnel Manual. Incumbents of this position are subject to enhanced suitability screening pursuant to Chapter 4 of DC personnel regulations. Accordingly, incumbents must successfully pass a criminal background and consumer credit check as a condition of employment and will be subject to periodic criminal background checks for the duration of their tenure.

This position has been designated as Emergency pursuant to section 1271.7 of Chapter 12 of the D.C. Personnel Regulations; An emergency employee may be called in to work or be required to stay at work during the particular emergency situation.

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer: all qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination, which is also prohibited. In addition, harassment based on any of the above-protected categories is prohibited.