Intake Paralegal

Queens Legal Services (QLS) seeks a full-time Intake Paralegal in the Housing Rights Project for our vibrant community-based civil legal advocacy organization based in Queens. The position is available immediately.

Responsibilities

The Intake Paralegal will help support our work representing clients. The responsibilities of this position include:

• Conducting eligibility screenings of potential clients, including obtaining necessary demographic data and helping to identify the scope of a client’s request for assistance;
• Entering and tracking client information in databases and grants management systems, running data reports and assisting in audit preparation;
• Opening and closing case files and ensuring compliance with program protocols;
• Coordinating follow-up services, including appointments, referrals, and client correspondences, and gathering documents and other information;
• Assisting case-handlers on client-related matters, including making phone calls, sending correspondence, and obtaining information;
• Providing information, referrals, and/or advice under the supervision of an attorney;
• Maintaining client-related files, including copying, scanning, uploading, and distributing documents;
• Using language-assistance resources, including translation and interpretation services;
• Conducting off-site intake including at courthouse or at community partner locations and occasionally working outside of regular business hours.

Experience & Qualifications

• The successful candidate will be bilingual in English and Spanish, detail-oriented, and possess strong interviewing, writing, communication, and organizational skills.
• Candidates should have a demonstrated passion and commitment to working for social justice and experience working with low-income communities and communities of color to advance equity.
  • Applicants with strong cultural or personal connections to communities we serve preferred.
• The candidate must be skilled in the entire MS Office suite including Excel, Word, Outlook, and Power Point, with the ability to learn additional software and new technologies.

About Us

Founded in 1967, the mission of QLS is to fight poverty and seek racial, social, and economic justice. We do this through a range of legal advocacy, education, and community partnerships. We provide free legal advice, representation, and referrals in civil matters to eligible low-income individuals and families, and we work with our clients and partners to identify and address root causes of systemic inequalities in Queens and throughout New York City. We are part of a network of local programs that make up Legal Services NYC, the largest free civil legal services provider in the United States.

QLS is an equal opportunity employer. We are committed to race, gender, and economic justice in our work and within our workplace. People of color, women, people with disabilities, gay, lesbian, bisexual, and transgender people, and people over the age of 40 are welcome and encouraged to apply.

QLS is part of the Legal Services NYC network and provides a competitive salary and benefits. Our staff are members of the LSSA/NOLSW UAW Local 2320.

How to Apply

Applicants should email a cover letter, resume, names of three references and two recent writing samples to jobs@queenslegalservices.org. Please write “Housing Intake Paralegal” in the subject line of the email. Only candidates selected for interviews will be contacted. No telephone calls please.

All employees are strongly encouraged to continue to receive and maintain up-to-date COVID vaccinations unless they are unable to for medical or religious reasons.

Job#90_2024; Posted: 10.2024

Salary Range (Based on years’ experience):

• 1-10 years: $51,883 - $64,096
• 11-20 years: $65,124 - $73,922
• 21+ years: $76,724 - $83,706