Sr. Director of Database Management

Are you passionate about working for an organization that serves to empower and uplift students through the education system by removing barriers and helping students realize their fullest potential? Our mission is to surround students with a community of support, empowering them to stay in school and achieve in life. We achieve our mission by hiring bright, creative, and innovative team members who demonstrate a passion for what they do.

If this is you, are you All In For Kids?

Who we want:

Communities In Schools of Central Texas (CISCT) is hiring a full-time Sr. Director of Database Management for our Central Office located in Austin, TX.

The Sr. Director of Database Management is responsible for leading the Performance Measures and Data Department and for managing collaboration and administration processes of CIS's central database, built on a salesforce platform. The Sr. Director will ensure data management polices and procedures align with requirement and best practices, maintain access, security, integrity controls, as well as manage data requests and dashboard development. The Sr. Director will formulate and monitor policies, procedures, and standards relating to database management and propose and implement enhancement that will improve the performance and reliability of the system in alignment with staff needs.

Who we are:

Communities In Schools of Central Texas is a sophisticated 501(c)(3) nonprofit organization with over 35 years in Austin, Texas. We are in strong financial health with six months of reserves and a long history of clean audits.

This is an exciting time to join Communities In Schools. In Fall 2024, we will move into our new 30,000 sq ft headquarters, funded through contributions and New Market Tax Credits.

Who you are:

First and foremost, we are looking for amazing people who have diverse backgrounds and experiences, are inspired by our mission, and are highly motivated to change children's lives through education. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You will be right at home here if you cultivate strong relationships and push yourself, your work, and the people around you to the next level.

What we offer:

CIS offers a competitive salary commensurate with experience in a similar position. The starting salary range for this position is $5,850/mo. Salaries are determined by qualifications and relevant experience. New hires are typically brought into the organization at a salary between the range minimum and midpoint depending on experience and in alignment with internal equity.

Some of our benefits:

• Generous time off includes 4+ weeks of holiday and 2 weeks of vacation time
• CIS pays for 100% of the employee premium for the base medical insurance plan and we provide subsidy to support coverage for spouse/domestic partner and children
• Dental and vision plans, disability, life insurance, parenting benefits, flexible spending account options
• Professional development
• 403(b) retirement plan with an employer match
• Employee Assistance Program (EAP)
• We offer an inclusive environment where staff are encouraged to bring their whole selves to work every day

What you’ll bring:

• Bachelor’s degree or equivalent experience in computer science, information science/management, or related field or equivalent experience
• A minimum of three (3) years of hands-on administration experience with Salesforce including experience building custom objects and relationships, formula fields, workflows and processes, custom views and other content of intermediate complexity.
• Minimum of two (2) years of team management including a strong background in staff supervision and team building
• Excellent understanding of data administration and management functions including user license provisioning, entity relationship mapping, summary functions and formulas, building reports and dashboards, and preparing data for a non-technical audience
• Experience developing policies and procedures required for monitoring, auditing, performance and security
• Ability to critically evaluate and prioritize information gathered from multiple sources and reconcile conflicts and translate complex problems clearly in nontechnical terms
• Experience developing training programs for providing database training and end-user support
• Demonstrated ability to organize workload in a busy environment and able to work well under pressure while juggling multiple tasks simultaneously
• A creative problem-solver, strategic and analytical thinker, demonstrated initiative
• Ability to build and maintain positive and productive relationships to effectively collaborate with team members and other CIS staff and community partners
• Demonstrated cultural competence when engaging diverse audiences
• Evidence of knowledge of all aspects of Microsoft Office products, including Excel spreadsheets, Word, PowerPoint, graphing, and charting
• Evidence of strong verbal and written communication skills with a keen ability to synthesize and present complex data in a simple, compelling, and meaningful way
• Salesforce Administrator or Architect certification preferred
• Non-profit experience preferred

What you’ll do:

• Lead the Program Support Services Department by developing and meeting performance measures through supervision, strategic leadership and operationalizing organizational systems
• Review and identify opportunities for database simplification, standardization and automation as well as improve efficiency by eliminating non-value-added work
• Create, implement and enforce policies for effective data management and quality data collection to ensure adequacy, accuracy and legitimacy of data
• Create, implement and enforce efficient and secure procedures for data handling and analysis with attention to all technical aspects
• Develop tools and processes that execute on CIS’ impact framework within each program area, specifically for both quantitative and qualitative data collection and analysis
• Provide ongoing support and training to Performance Measures Dept. staff regarding data entry, documentation, data security, and generating reports
• Build and manage database reports and dashboards
• Engage and work with Performance Measures Dept. team members and program leadership to achieve data needs and analysis results more effectively
• Oversee the effective delivery of engaging, informative, well-organized presentations or focus group sessions as needed
• Conduct reporting processes including funder data reports and principal update reports
• Perform database maintenance tasks including diagnostic tests and duplicate entry cleansing
• Troubleshoot data-related problems and authorize maintenance or modifications
• Ensure digital databases and archives are protected from security breaches and data losses
• Guarantee adherence to legal and organizational regulations
• Participate in the CIS team approach to service delivery and problem solving
• Promote and maintain agency culture, standards, and systems
• Perform other duties as assigned by the Chief Administrative Officer or Chief Executive Officer

Reporting structure:

This position reports to the Chief Administrative Officer and supervises a team of four data specialists. May supervise temporary staff, AmeriCorps members, fellows, interns, work study students and/or volunteers.

DOL Status: Exempt

EEO Category Reporting Structure: Professional

Communities In Schools of Central Texas is an equal-opportunity employer.