Director, Behavioral Health Strategy

Salary Range: $96,000-$106,000 annual salary

Employee Benefits: Medical, Dental, Vision all with Carefirst Blue Cross Blue Shield, Paid Time Off (Vacation, Sick, Personal, Holidays), 403B Plan, Short-Term & Long Term Disability, Life Insurance.

Telework: This position is approved for telework when activities do not require a physical presence. The job duties may require presence in the PCC headquarters office one day per week and additional for other in-person staff meetings, as well as in-person meetings in community with external customer sets, vendors, and partners. Note: PCC employees must reside in the following five states or District of Columbia: MD. VA, WVA, DE. PA, DC. Relocation expenses are not reimbursed.

Summary:

Behavioral health crises have increased in recent years and place a significant strain on Montgomery County hospital and local health department resources. There are currently limited interventions for county residents who experience a mental health and/or substance use crisis, who are often transported either to a hospital emergency room, the Crisis Center, or jail. Behavioral health crises disproportionately impact BIPOC residents. Funded by both Nexus Montgomery and Montgomery County Department of Health and Human Services (DHHS), the Director, Behavioral Health Strategy serves as the change agent that supports DHHS and hospitals in determining and addressing priorities and challenges to improvements in behavioral health crisis systems to improve behavioral health crisis response and reduce disparities in crisis care in Montgomery County, Maryland.

Primary Responsibilities:

• Program Design and Implementation
• Lead Behavioral Health System Building initiatives with overall responsibility for the scope of work and contract adherence for contracts with governmental and hospital issued contracts, and grants as applicable
• Identify new opportunities for collaboration between organizations and across sectors; facilitate the program development process when possible.
• Lead change management activities relative to workflows, policy enhancement, quality design and measurement
• Serve as liaison between DHHS and Nexus Montgomery
• Lead strategic relationship among PCC, hospital leadership, the local department of health and human services (DHHS), and key community stakeholders
• Develop and maintain relationships with stakeholders and partner organizations, building commitment to shared goals and program activities.
• Facilitate hospital Behavioral Health Workgroup (BHWG); serve on each sub-workgroup and ensure workgroup KPI data collection, report outs, and deliverables.
• Plan bimonthly DHHS Behavioral Health Crisis Leadership Collaborative (“Collaborative") meetings; lead agenda development with DHHS and hospital co-chair. Facilitate collaboration and meetings with participants as needed in between bimonthly Collaborative meetings.
• Participate in DHHS workgroup meetings for the county’s Call Center, Crisis Outreach and Restoration Center every six weeks; support data collection and reporting and contribute to other deliverables as needed.
• Participate in monthly PCC internal BH meetings to ensure collaboration across all PCC BH activities.
• Facilitate quarterly meetings with Crisis Now catalyst grant recipients in Prince George’s County to share resources and best practices
• Lead in the development of performance and outcome measures for behavioral health programs
• Report on BH investments to Nexus Montgomery Board and PPIC meetings as requested and fulfill board and PPIC requests
• Lead advocacy agenda within each BHWG sub-workgroup and overall, Nexus Montgomery behavioral health program
• Represent Nexus Montgomery to County Council and other external stakeholders re: behavioral health activities and investments.
• Support BH-related county and state-level advocacy efforts and contribute to BH-related grant proposals as needed

Education and Experience

• Masters in public health or similar degree preferred. 5+ years of work experience in behavioral health, public health. 5+ years of program management experience with budget, change management, and outcome responsibility for one or more programs.
• Experience building lasting partnerships and coalitions in a health care or community environment.
• Must be results-oriented with the ability to prioritize and manage multiple projects simultaneously to consistently meet deadlines and expectations.
• Experience with data analysis and reporting using spreadsheet tools.
• Demonstrated advanced communication skills. Ability to communicate effectively and persuasively, both orally and in writing to a broad range of stakeholders including clients, clinicians, hospital administrators, county government department chairs, and public health officials.
• Highly skilled in working with diverse groups. Experienced in facilitating engaging, non-judgmental meetings that encourage sharing of challenges and failures and supportive peer-to-peer learning. Prepare and deliver effective presentations. Listen actively, build rapport easily, identify conflict and tension and facilitate constructive resolution, inspire and build trust.
• Computer literacy with expertise in Microsoft Office, including Word, Excel, and PowerPoint.
• Self-motivated individual with the ability to work independently and with minimal supervision.

ADA Requirements

This job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines.
• Regular travel to partner organizations for meetings and to provide in-person training, data analysis, or other support.
• This is largely a sedentary role; however, some filing may be required.
• This would require the ability to lift files, open filing cabinets and bend or stand as necessary.
• Requires ability to learn new software applications as necessary.
• Must be able to lift up to 20 pounds.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions as covered under the Americans with Disabilities Act expected of an incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of an incumbent. An incumbent may be asked to perform other duties as required.

Primary Care Coalition is an Equal Opportunity Employer