Sr Manager, Policy

406 Caroline Street, Houston, TX
Posted on  

Job Description

Position Description

Position Summary:
We are seeking a well-informed Senior Manager for Policy to create, evaluate and implement policies that are within the portfolio of Universal Services including: Information Technology (IT), Fleet, Records Management, Broadband and the Harris County's 311 Call Center. Responsibilities will include:
  • Reviewing existing policies.
  • Determining whether the policies align with Harris County's goals.
  • Suggesting improvements.
  • Consulting external stakeholders.

Possess specialized knowledge and a firm grasp of the operational considerations related to policy development and provide direction and advice that ultimately contribute to positive organizational changes within Harris County.

What You'll Be Doing:
  • Serve as principal policy advisor to the Executive Director of Universal Services/Chief Information Officer to shape the short and long term Universal Services portfolio-related policy vision for Harris County Government.
  • Oversee the implementation of key county-wide policy initiatives and programs under the purview of Universal Services by working with precinct leadership and staff, department directors, and department staff
  • Reviews federal and state legislation from the County legislative office and consolidates recommendations for Universal Services.
  • Creation of efficient and friendly business work flow processes
  • Other duties as assigned

Harris County is an Equal Opportunity Employer
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Requirements

Education:
  • Bachelor's degree from an accredited college or university
Experience:
  • Minimum seven (7) years of experience in relevant positions with increasing responsibility. (Master’s degree will be accepted for two (2) years of experience)
  • Experience in preparing reports and presenting findings
  • Advanced knowledge of conventions and standards in policy writing
  • Ability to collaborate with internal and external stakeholders
Knowledge, Skills, and Abilities:
  • Experience managing multiple competing projects and deadlines
  • Must possess excellent interpersonal and written/oral communication skills
  • The ability to interact with staff at all levels
  • Strong knowledge of personal computers and software, specifically Microsoft Office

Applicants for this position will be subject to a criminal background check that includes being fingerprinted. This applies to any position with network access to Criminal Justice Information Services (CJIS) or access to an area where CJIS is received, maintained, or stored either manually or electronically (i.e., custodian, maintenance).

Automatic Disqualification:
  • Convictions, probation, or deferred adjudication for any Felony, and any Class A Misdemeanor
  • Convictions, probation, or deferred adjudication for a Class B Misdemeanor, if within the previous 10 years
  • Open arrest for any criminal offense (Felony or Misdemeanor)
  • Family Violence conviction

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

Preferences

Education:
  • A master's degree in a related field preferred

General Information

Work Hours:
  • Typically, Monday-Friday, 8:00 am to 5:00 pm.
  • Schedule is flexible based on the need of the business
Work Arrangement:
  • Onsite first 90 days of employment.
  • Post 90 days of employment schedule will move to hybrid with 1 work from home day per week
Location:
  • 406 Caroline St., Houston, TX 77002

Employment may be contingent on passing a drug screen and meeting other standards.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.


BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Wellness Plan
  • Life Insurance
  • Long-term disability
  • Employee Assistance Program
  • Ten (10) days of vacation each year for the first five (5) years of service
    • Accrual rates increase based on years of service
  • Eleven (11) County-observed holidays and one (1) floating holiday
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan
The following benefits are also available to regular (full-time) employment and may be available to part-time employees:
  • Retirement Pension (TCDRS)
  • Flexible schedule (varies by department)
  • Transportation Assistance (Metro RideSponsor Program)

In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.
For plan details, visit the Harris County benefits website:
https://benefitsathctx.com/

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