Staff Assistant

STAFF ASSISTANT (NEWTON DISTRICT OFFICE)

OFFICE of CONGRESSMAN JAKE AUCHINCLOSS (MA-04)

SUMMARY:

The Staff Assistant greets visitors, answers the telephone and answers constituent requests for general information, tours, and other inquiries. When the Congressman is in the district, the Staff Assistant assumes primary responsibility for driving and staffing the Congressman at off-site appointments. This position also monitors delivery and pickup of materials, maintains the front office, and assists with various administrative and constituent service duties. The staff assistant also oversees the district internship program. The salary for this position is $55,000. 

ESSENTIAL JOB FUNCTIONS:

• Drives and staffs the Congressman at all district events; 
• Records all of the Congressman’s remarks and interviews while out in the district and coordinates with the Communications team;
• Supports the district casework team by assisting with casework intake, tracking, and follow up with constituents;
• Answers and screens telephone calls for the Congressman and other staff members;
• Greets and screens visitors;
• Assists persons who have appointments with the Congressman or other staff members and works closely with the District Director to ensure that the Congressman's appointments are on time;
• Hires and trains all interns in the Newton and Attleboro district offices;
• Responds to requests for constituent service information;
• Maintains literature regarding the district and House offices for distribution to visitors;
• Orders all office supplies and maintains office equipment;
• Checks the office voicemail;
• Ensures that requests for assistance are directed to the appropriate staff member in a timely manner;
• Documents visitor opinions, including full name, address, and all relevant information;
• Maintains a good working relationship with the Congressman, staff and constituents;
• Accepts performance-based criticism and direction;
• Meets attendance requirements as established by the office; 
• Works well under pressure and handles stress;
• Works a flexible schedule including long hours, nights, and weekends; and
• Performs other duties as assigned.

SKILLS AND KNOWLEDGE REQUIRED:

• Ability to exercise discretion and independent judgment with respect to prioritization of work flow and fulfillment of responsibilities in a dynamic and fluid work environment; 
• Excellent organizational, writing, and proofreading skills;
• Ability to perform essential job functions above;
• Thoroughness and careful attention to detail;
• Temperament to communicate with a variety of personalities in a tactful, pleasant and professional manner;
• Access to a car and a clean driving record;
• Ability to work cooperatively and courteously with others.

Candidates should submit a cover letter, resume, and writing sample in a single PDF to AuchinclossJobs@mail.house.gov with “First Name Last Name—DO Staff Assistant” in the Subject Line. Applications will be accepted on a rolling basis. No phone calls, faxes or drop-ins please.

This office is an equal opportunity employer; we do not discriminate on the basis of race, color, religion, national origin or citizenship status, sex, gender identity or expression, pregnancy, sexual orientation, age, disability, or military status, or any other characteristic protected by applicable law.