Associate Program Director-Teens & Young Adults

Job Title: Associate Program Director-Teens & Young Adults

Department: Teens & Young Adult Services (TYAS)

Reports to: Senior Director of Youth Programs

FLSA Status/Hours: Exempt

Direct Reports:

PREP Senior Manager (Professional Readiness and Employment Program)

Higher Education Program Senior Manager

Mentoring Coordinator

Mentoring Assistant

Classification: Essential A

A Place Called Home is a dynamic, non-profit youth and community center in South Central Los Angeles. APCH provides educational programs, counseling, mentoring, music, dance and art classes, fitness and health and wellness opportunities. As youth participate in our programs, they discover interests and talents and develop a better sense of themselves and their place in the world around them. Our goal is to increase the likelihood that youth will stay in school, pursue higher education, attain viable jobs, and become active community members capable of making positive change in the world in which they live.

SUMMARY

Under the direction of the Senior Director of Programs, the Associate Director of Programs takes charge of cultivating innovative, individualized services and programming for teen and young adult members at this critical stage of development. In collaboration with the TYAS staff and APCH Programs, they will coordinate the network of services and support to ensure all teen and young adult members transition into adulthood with clear goals and a set post-secondary pathway. The AD will have complete budgetary oversight and will be the direct line of communication between senior management and program staff. The AD will be responsible for managing staffing needs and performance evaluations. The AD is an energetic organizer, competent administrator, and creative program planner committed to inspiring our population’s capacity towards self-reliance, positive, non-prejudicial and nonviolent interaction with peers, teachers, and adults, and to make a positive difference at APCH, in their communities and in the world.

Essential Duties and Responsibilities

TYAS Staff Management

• Recruit, screen, train, and supervise TYAS department staff
• Conduct 1:1 meetings, department meetings, quarterly evaluations, and monitor goal progress for TYAS Program Managers and other direct reports
• Model professionalism, while creating a culture of transparency, open communication and accountability

TYAS Program Management

• Manage on-going programs and develop new initiatives and opportunities in alignment with the mission, strategic plan and Logic Model for APCH (Including but not limited to: College Readiness, Higher Education Scholarships, Professional Readiness and Employment Programs (Career exploration, job readiness, internship, externships, job shadowing, etc.), Youth Mentoring and Life Skills Development (Peer Groups, Financial Literacy, Community Action (Civics Education including Community Engagement and Volunteerism, ie,Service Projects), Cultural and Educational field trips and Social and Recreational activities)
• Provide oversight of all TYAS programs curriculum and align programming with the long term outcomes of the APCH Logic Model
• Facilitate the implementation of new program initiatives including: Speaker Series, Community Service activities, International Exchange programs, Workshop series, and Parent involvement projects
• Organize and plan department schedules (calendar) in conjunction with APCH Programs & events; schedule on a weekly, monthly, quarterly and annual basis
• Develop a “bridge-out” process for members to transition out of APCH
• Connect with parents of students to discuss progress, concerns, and keep them informed as needed
• Collaborate with APCH Counseling and Education Services departments to monitor and refer members who may need additional academic support and/or counseling
• Evaluate and maintain student progress in social, academic, and life skills development
• Facilitate and manage teen involvement in agency programs and special event activities
• Recruit teens for participation in Teen Programs

Opportunity Youth Initiative

• Collaborate with the IMPACT Program to encourage opportunity youth ages 14-22 years old to participate in TYAS programming, including classes, field trips, events, etc.
• Interact and share resources with all APCH departments and the RISE High school at APCH program on campus and other LAUSD high schools in the community

Financial Oversight

• Create and manage department budget in collaboration with the Senior Director of Programs
• In collaboration with Development and Accounting departments and program managers, provide oversight of all grant expenditures to ensure alignment with grant restrictions and manage spending timeline
• Audit all budget trackers to ensure all spending is accurately captured and charged to the correct funding source

Partner Stewardship

• Collaborate with community-at-large to develop relationships and partnerships with other organizations
• Identify strategic partner organizations to supplement programs and services offered to teen and young adult members
• Support and steward partnership with educational partner to ensure partnership goals and member engagement benchmarks are met

Data Tracking & Reporting

• Conduct student evaluations and track progress/effectiveness of all program components
• Create/Coordinate and maintain the official APCH Alumnae Program for APCH graduates
• Create documentation, reports and information as necessary
• Submit reports for grant updates, board report, and metrics to Senior Director of Programs

Programs & Services Oversight

• Adhere to and promote REACH values in accordance with APCH member behavioral policies
• Be an APCH ambassador at all times with staff, members and guests.
• Collaborate with APCH Associates Directors (ADs) to develop cross program collaboration opportunities for TEEN members.
• Assist APCH team in enhancing and enforcing overall APCH policies and procedures
• Attend all required meetings
• Adhere to the highest ethical and professional standards and values at all times

Perform other duties as assigned

Qualifications

The ideal candidate for the Associate Director-Teens & Young Adults position will be an individual who carries high personal and professional standards, is high energy by nature, and enjoys partnering with others to achieve successful outcomes. To be successful in this role the Associate Director-Teens & Young Adults candidate will focus on achieving excellence of service and performance in the five core competencies identified by the agency: integrity & trust, adaptability, accountability, learning and development and compassion. As an Associate Director, the candidate will also be expected to excel in the five management competencies of: motivating others, communication, managing systems, leadership, work quality and innovation. The candidate will embrace the APCH culture of a learning organization and strive to constantly improve upon systems and services for the benefit of our employees and our constituents; and will be demonstrably committed to their own ongoing personal and professional development. Our culture encourages individuals to speak up, we respect diversity of thought, and we look to our staff to be candid with concerns and constructive suggestions. Together, we can continue to take APCH to even higher levels of excellence and service to the community.

Technical and Performance Skills

• Excellent Oral and Written Communication Skills
• Professionalism
• Customer Service
• Time Management
• Flexibility
• Mission-Driven
• Dedicated to excellence
• Detail-Oriented
• Strong Organizational Skills
• Microsoft Office/Google Suite Skills
• Bilingual (English/Spanish) preferred

Education/Training/Experience

• B.A. Degree in Social Services or similar field
• Minimum 3-5 years’ experience working with youth (ages 14 – 22)
• 3 years’ experience managing department staff in management roles

Physical and Mental Demands

• Able to work in a dynamic and high noise level environment typical of a youth center
• Sitting and use of hands/vision for computer work for extended periods of time
• Lift up to 25 pounds occasionally
• Able to communicate and convey accurate information

A Place Called Home provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including but not limited to pregnancy), gender expression, gender identity or sexual orientation, military and veteran status, medical condition, ancestry, marital status, citizenship national origin, age, physical and/or mental disability or genetics. In addition to federal law requirements, A Place Called Home complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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