Family Program Coordinator

Job Title: Family Program Coordinator 

Reports to: Early Childhood Manager

Job Status: Full-time (40 hours/week)

Location:  Washington, DC area

Application Deadline: September 13, 2024

Start Date: September, 2024

Salary: $55,000 - $65,000

About Generation Hope: 

Generation Hope is a nonprofit organization with a mission to ensure all student parents have the opportunities to succeed and experience economic mobility by engaging education and policy partners to drive systemic change and providing direct support to teen parents in college as well as their children through holistic, two-generation programming. To date, we have provided over $1 million in tuition assistance, supported almost 435 teen parents in college, celebrated more than 170 degrees earned through our program, and built relationships with 30+ two and four-year institutions nationwide. For more information, please visit www.generationhope.org.

By joining our team, you will work for an organization named "one of the best nonprofits" by Spur Local. Not only do we live out and operationalize our values, we do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team.

Impact

The Family Program Coordinator is responsible for case management and program coordination to ensure Generation Hope Scholars are participating in healthy mentoring relationships and are on track to graduation and their children are prepared for school success. The Family Program Coordinator will have an external impact in the following ways:

• Providing involved support to teen parents attending colleges across the D.C. metro area
• Supporting Scholars in helping their children prepare for school success
• Assisting with the planning of engaging program activities for Scholars, their children, and volunteer mentors (Sponsors and Resource Families)
• Ensuring Generation Hope is building and sustaining key community partners by conducting partner research and representing Generation Hope to nonprofits, donors, students, and various other constituent groups
• Providing program evaluation support and progress reports to ensure Generation Hope is meeting its program goals

Primary Responsibilities:

• Support a caseload of 10-15 Generation Hope Scholar Families, providing case management including, but not limited to:
• Monthly parenting-focused home visits utilizing provided curriculum 
• Academic planning
• Assistance with navigating the college system, such as financial aid and transferring to a 4-year school
• Making referrals for Scholars and assisting them in accessing government and community services 
• Providing emotional support 
• Helping Scholars access needed resources for their children 
• Providing assistance in ensuring that children are receiving high-quality early childhood education
• Supervise and support the mentoring relationships within caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship 
• Work directly with Resource Families to advocate for the needs of Scholars and their children and help the Resource Family meet those needs 
• Maintain accurate program records and case notes through program database (as well as hard copy) to ensure thorough program evaluation 
• Assist with the planning and execution of monthly Family Dinners for Scholar Families 

WE ARE LOOKING FOR A HARDWORKING, INNOVATIVE, COLLABORATIVE INDIVIDUAL WHO THRIVES IN A FAST PACED ENVIRONMENT. THE SUCCESSFUL CANDIDATE WILL HAVE THESE QUALITIES/QUALIFICATIONS:

• Bachelor’s degree or equivalent combination of education and experience, degree in Early Childhood Education a plus
• At least 1 year experience working with young adults; experience working with teen parents or marginalized youth a plus
• At least 2 years of experience working with young children and/or their parents, preferably in a setting focusing on early literacy
• Record keeping and data entry skills
• Excellent communication skills, including writing, proofreading skills, and speaking
• Ability to make people feel comfortable and create rapport
• Fantastic customer service ethic and high expectations for quality
• Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope.
• Personal and professional commitment to understanding and dismantling systemic and institutional racism
• Excellent office and computer skills. Proficiency in Microsoft Office and Google Suites is required
• Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public.
• Willingness to adjust hours to accommodate the needs and schedules of Scholars and their families, and must be available for home visits, special events, and trainings, some of which occur on evenings and weekends.
• Access to a vehicle or reliable transportation to get to sites around the D.C. metro area on a regular basis
• Counseling and/or case management experience a plus 
• Experience facilitating or co-leading workshops/trainings a plus
• Event planning experience a plus
• Bilingual (Spanish/English) a plus
• Flexible on the evenings and weekends for home visits and family dinners.

CANDIDATES MUST RESIDE IN WASHINGTON, D.C., VIRGINIA, OR MARYLAND BEFORE THE EMPLOYMENT START DATE. Generation Hope has a hybrid remote and in-office work model.

APPLY HERE: https://generationhope.bamboohr.com/careers/29

Generation Hope provides full benefits, including 403(b), health, dental, and paid time off. More information on benefits can be found at generationhope.org/careers. As a safeguard to the health of our employees, participants, and community, all new hires must be fully vaccinated against COVID-19 by the employment start date. Our full vaccination policy is available here.

Generation Hope is an equal opportunity employer. Generation Hope will not discriminate on any basis prohibited by law, including marital status, personal appearance, sexual orientation, gender identity or expression, family responsibility, matriculation, political affiliation, race, color, religion, sex (including pregnancy, childbirth, related medical conditions, breastfeeding, or reproductive health decisions), age, national origin, genetic information, veteran status, and disability.