NY Connects Outreach Specialist - Bronx

The NY Connects program offers information and assistance, as well as options counseling / person centered counseling, for individuals with disabilities and older adults seeking long-term services and supports. The Outreach Specialist position requires experience in community outreach, delivering presentations, and building effective linkages between agencies and community organizations.

This position will start in our Manhattan office, with an eventual transition to the Bronx office.

Reports to: Education and Outreach Coordinator, NY Connects

Duties and Responsibilities:

• Identify, schedule, and meet with community partner organizations that can provide referrals to and from NY Connects, including disability-services agencies, healthcare providers, government agencies, local Department of Social Services offices, city-wide coalitions, hospital social workers, home and community-based service providers, and other relevant organizations.
• Present the NY Connects program to community stakeholders and attend community events to promote its services.
• Collaborate with the Education and Outreach Coordinator to develop, assess, and monitor individual outreach efforts, contributing as needed.
• Build and maintain partnerships with referral agencies, fostering long-term relationships between NY Connects and various organizations, including conducting follow-ups.
• Complete comprehensive and standardized reports on outreach activities related to the NY Connects program and CIDNY.
• Contribute to the development of NY Connects program knowledge by sharing insights gained from external community resources.
• Stay informed about community engagement activities relevant to the designated borough.
• Serve as an outreach liaison to borough managers to support and enhance outreach initiatives.
• Assist and encourage partners to optimize services by incorporating them into the NY Connects Resource Directory.
• Attend in-service training, unit meetings, and other agency-related activities.
• Some after-hours and weekend work may be required.
• Perform other program-related duties as assigned.

Education and/or experience required:

• Bachelor’s degree (BA or BS) required.
• Multilingual skills preferred.
• Ability to travel as needed.
• Excellent research, writing, organizational, and communication skills.
• Knowledge of long-term services and supports and public benefits.
• Experience working with community-based organizations, government agencies, local Department of Social Services offices, and city-wide coalitions.
• Proficiency in Microsoft Office programs required; ability to quickly learn and utilize new databases and technology.
• Ability to interact with others in a respectful and professional manner, and to work effectively both independently and as part of a team.
• Understanding of or experience with disability-related issues.

Salary: $55,000 + Excellent Benefits Package

How to apply:

Please send a thoughtful cover letter and resume to Paige Munson, Director of NY

Connects, at pmunson@cidny.org. Be sure to include the job title in the subject line of your email.