Pop Up Food Hub (PUFH) Logistics & Operations Senior Manager

The PUFH Logistics & Operations Senior Manager is responsible for the day-to-day execution and operation of the PUFH program. This includes overseeing a team of Managers, Coordinators and Support Staff, and ensuring PUFH customer engagement, local food procurement and on-site operations run smoothly and efficiently to support the small- and mid-sized farmers in our network, our customers (non-profit organizations and commercial clients), and the families we serve. This position reports to the Director of Food System Resiliency & Innovation.

WHO YOU ARE:

• Nimble, agile, and adaptable decision-maker in a fast-paced environment
• Team leader with at least 3 years of experience supervising at least two full-time employees
• Experienced in operations or supply chain work in food production, processing and/or distribution
• Creative and strategic thinker geared toward taking action and creating results
• Detail oriented and organized with strong project management skills and a business mindset
• Spanish language proficiency is a plus but not required

WHAT YOU’LL DO:

The PUFH Logistics & Operations Senior Manager is responsible for the day-to-day execution and operation of the PUFH program. This includes overseeing a team of Managers, Coordinators and Support Staff, and ensuring that the PUFH’s customer engagement, local food procurement and on-site operations run smoothly.

• Oversee the scheduling and staffing of PUFH operations.
• Supervise Coordinators and Managers overseeing programming and operations, including fleet of vehicles.
• Oversee the assignment and successful execution of Special Projects assigned to Coordinators (ex. Market Share CSA).
• Recruit, hire, manage, train and supervise seasonal support staff.
• Develop, maintain, and/or track compliance with SOPs to ensure consistency of program operations,
• Ensure PUFH operations are in compliance with food safety guidance.
• Provide support at and supervision of in-person PUFH operations at least one day per week.
• Meet with new customers identified by the PUFH Program Manager to understand customer needs.
• Continually assess operations capacity and connect new clients with the appropriate Coordinator.
• Work with Senior Manager, Data & Systems, to identify key metrics that can be measured to demonstrate program efficacy and improve how program operates
• Lead the PUFH team in planning for the Main Season and facilitate and participate in regular PUFH team meetings